Currys return question

Basically i bought a DVD player yesterday under the impression that it'll play divx, which it doesn't.

Its in the box and packed exactly as it was but its not in "unopened condition" which the back of the reciept says it needs to be for a refund.

Anyone successfully got a refund/exchange on something thats been opened? I want to swap it for something suitable but i don't want a public argument if at all possible.

Theres nothing wrong with it as such, its just not what i thought it was. Box says it'll play mpeg-4 (which i took as meaning .avis) but it won't play them with sound

Thanks!

6 Comments

What player (name)?

As on some you have to fiddle about on settings.

Just take it back and tell them it did not suit the purpose you bought it for. Don't mention your "impressions" (do you do Tommy Cooper?:)) and grovel a bit. It will help if you indend to but another DVD that works for you.

Original Poster

Ungreat;3885087

What player (name)?As on some you have to fiddle about on settings.



Its a Hitachi DVP425UK

currys.co.uk/mar…719

Setting don't make any difference to anything, and Google offers little help. It'll play the files fine, just with no sound :x

Regular dvds play fine however.

Really i just want to change it

Original Poster

Predikuesi;3885109

Just take it back and tell them it did not suit the purpose you bought it … Just take it back and tell them it did not suit the purpose you bought it for. Don't mention your "impressions" (do you do Tommy Cooper?:)) and grovel a bit. It will help if you indend to but another DVD that works for you.



My Tommy Cooper is excellent :-D

hi currys was good to me when i returned things yesterday they were really busy and i didnt have receipt all they asked was roughly when i bought it then they looked on computer said they found it then gave me my money back well impressed

Original Poster

Turns out i didn't need to worry

Me - Bought this yesterday, it won't play mp4 files properly
Ladie - Is it meant to?
Me - Yes (pointing at box)
Ladie - Refund?
Me - Yes please

:thumbsup:
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