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    Custom Clearance ltd legit email?

    I ordered an item from American Eagle. I received an email from Custom Clearance ltd asking for the import charges. the email was flagged as having failed the fraud detection checks. I tracked my item and it says in the delivery progress that I have been contacted for payment. Just wondering if anyone as had this had this before and can help as all numbers for the websites I can't get through to as it's out of work hours. Thank You

    9 Comments

    Original Poster

    joshp

    It sounds … It sounds genuine.http://www.hotukdeals.com/tag/ask/hey-does-anyone-know-legitimate-2244296



    Have you had one before? It's just the fact the email was flagged that I'm a bit wary of paying and I can't get hold of anyone till monday!

    kimboc13

    Have you had one before? It's just the fact the email was flagged that … Have you had one before? It's just the fact the email was flagged that I'm a bit wary of paying and I can't get hold of anyone till monday!



    Did you read the comments in the link....

    Original Poster

    joshp

    Did you read the comments in the link....



    Yes, but it doesn't say anywhere about her email being flagged or anything like that.

    If you ordered from outside the UK you will be charged tax on the items,I have had to pay before on items bought online from USA.

    I ordered from a USA magazine, Royal Mail have put a card through my door about a customs charge so paying on collection or online. I would wait until you can verify with whom you have purchased from, better to have some patience than risk it and be sorry.

    do the reference number match up or are there none. does it say what the charge is for and how much if you've bought something for x amount and charges should be x amount then also check if the names and all details are correct if so I would assume either it's correct or spam email if they don't match up

    kimboc13

    Yes, but it doesn't say anywhere about her email being flagged or … Yes, but it doesn't say anywhere about her email being flagged or anything like that.



    Do some research, there is plenty on this company

    forums.moneysavingexpert.com/sho…335

    Others mentioned the emails were flagged too. As I said before, to me it look perfectly genuine. You should also know if the amount if correct by calculating the tax due on your order.
    Edited by: "joshp" 29th Oct 2016

    Usually the uk courier will call you for payment before the item can be released
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