Found 21st Nov 2007
i think ive been over charged by customs but not sure
got a card from royal mail saying i ow £41.95 cusoms charge
but the dvd box sets i bought come from dvdi uk and cost 46.55 in total for 6
can any body help im comfused
are dvdi from uk or not
if not is 41.95 coustoms charge right
many thanks for your help

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I believe its 17.5% off the sale plus import duty

they also take £8 handling charge I think

How are customs charges calculated?Charges are raised by Customs staff … How are customs charges calculated?Charges are raised by Customs staff at the postal depots where the packages are received. However, in some cases special arrangements are in place for goods purchased on the internet (see paragraph 3.4 below).The amount of customs charges payable will depend on the type of goods imported and the value (converted using the rates of exchange for the month of importation as shown on the HMRC website) stated on the customs declaration (CN22/CN23):Customs duty - this is usually charged as a percentage of the value. The percentage varies depending on the type of goods and their country of origin. Duty is charged on the price paid for the goods including any local sales taxes plus postage, packing and insurance costs. However, postage is excluded from the calculation for duty on gifts sent by post except for Express Mail Service (EMS).Where the value of gifts is below £290 per consignment a flat rate of duty of 3.5% will be applied, but only if it is to your advantage.Note: Customs duty will be waived if the amount is less than £7.Excise duty - this is charged on alcohol and tobacco products and is additional to customs duty. The excise duty on wines and spirits depends on the alcohol content and whether wine is sparkling or still. Duty on cigarettes is based on the percentage of the recommended retail selling price combined with a quantity charge. On other tobacco products eg cigars or hand rolling tobacco, it is charged on the net weight.Value Added Tax (VAT) - Import VAT is charged at the same rate that applies to similar goods sold in the UK. The value of the goods for import VAT is based on the value for customs duty plus any import duties charged.



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harvie316

they also take £8 handling charge I think



Thats RoyalMail isn't it? I had a package from Threadless and it was £8.00 Handling from the Royalmail, rest was tax.

jamesterror

Thats RoyalMail isn't it? I had a package from Threadless and it was … Thats RoyalMail isn't it? I had a package from Threadless and it was £8.00 Handling from the Royalmail, rest was tax.


dont know but someone stings you for £8

They also charge VAT on the postal costs - duty for DVDs is 3.5% - and as Harvie says Royal Mail charge about £8 for admin costs for collecting the money on behalf of customs....

DVDi.co.uk?
]http//ww…ice
Don't bloody pay it, their site does not say they are coming from Overseas. If that was the case you should have been warned.
Contact them and tell them you ain't gonna accept delivery and you want a refund.
Failing that, ignore the letter and charge, wait a few days then contact your credit card and ask for a chargeback.
What a bunch of scammers.

Original Poster

so it 17.5 vat
+3.5 import duty
£8 royal mail
so 20% + £8= about £18 seems reasonable but not46.55
any body no how to quirey it
cheers every body

Original Poster

i thin a email i need to dvdi as thay have no phone that yopu can talk to
cheers dinosteveus and every one else

it's possible that your DVD boxsets have come separately packaged and if so the £8 handling charge will apply to each package.....ouch!

rvtyson

it's possible that your DVD boxsets have come separately packaged and if … it's possible that your DVD boxsets have come separately packaged and if so the £8 handling charge will apply to each package.....ouch!



If they were seperate then each would be under £18 and so no tax to pay.

Original Poster

rang up and they said they are sepatate but not charged as 6 but as 1

dinosteveus

DVDi.co.uk?]http://www.dvdi.co.uk/layout1.jsp?s1=&s2=1&page=text&text=about&title=Customer%20ServiceDon't bloody pay it, their site does not say they are coming from Overseas. If that was the case you should have been warned.Contact them and tell them you ain't gonna accept delivery and you want a refund.Failing that, ignore the letter and charge, wait a few days then contact your credit card and ask for a chargeback.What a bunch of scammers.



They do give a warning on their website - however its not clear that items may be sent from outside the EU!

dvdi.co.uk/lay…ing

chrisp

i think ive been over charged by customs but not sure got a card from … i think ive been over charged by customs but not sure got a card from royal mail saying i ow £41.95 cusoms charge but the dvd box sets i bought come from dvdi uk and cost 46.55 in total for 6 can any body help im comfused are dvdi from uk or not if not is 41.95 coustoms charge right many thanks for your help


Full details of VAT and import duty here

customs.hmrc.gov.uk/cha…ent

Edit - remember this is levied on the cost of goods plus any postage you paid!

If your item did not state a value on the package or shipping invoice it might be possible that they have simply levied VAT and import duty on the UK RRP. Happened to me once. Keep all the packaging and stuff and either ring them or email them as follows - I managed to get a partial refund which was quite easy.

email [email protected]
or 05476 212860

You will need the reference on your letter usually starting with EC

Where the value of gifts is below £290 per consignment a flat rate of duty of 3.5% will be applied, but only if it is to your advantage.

Note: Customs duty will be waived if the amount is less than £7.


does the above mean that if the 3.5% totals less than £7.00 then they waive it and dont bother chasing it up?
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