Groups

    Dead Sky+HD box.

    Tripped the fuse on the mains ring at my house today (hoover based incident). This killed all the sockets, so I flipped the switch again. Sky box has decided to stay in standby mode since then. I am unable to turn in back on.
    Any ideas of how to get it up and running again?
    Thanks.

    Lol I've edited a thread
    - Wotwot123

    ?
    - Wotwot123

    14 Comments

    almost certainly the power supply, there are flaky at best on these boxes
    Edited by: "mosskeeto" 29th Aug 2010

    Assuming you have unplugged the sky box, left it for a bit and then plugged it back in (so it reboots itself) - if not try that

    If you cant get it to work call sky and say you want to cancel because your box has broken so cant get services you are paying for, and cant afford to pay for a new box or engineer at the moment. They should offer to send an engineer out because its a lot cheaper than losing your custom!

    Banned

    found this online the other week when a mate had the same problem, it fixed his so worth a go

    1. Switch power off
    2. press and hold both the left and right arrow keys on the front of the box together
    3. Switch power back on and hold until all the lights light up on the front of the box
    4. Let go and it will do a software download

    have you tried pressing the sky button on the remote

    Banned


    I somehow kinda broke my sky hd box ages ago. Now, after power loss, I have to plug it in, and wait like 10-15 mins. Then press sky button and it comes on.

    Original Poster

    Thanks for the help. Going to try the old unplug, wait and see method first. Then go for the software download if it won't work at all.
    Want to make sure that all my programmes are recorded and waiting for me when I get back off holiday next week. Otherwise I will go spare.

    Original Poster

    Think I might have some success! The little red reciever light is flashing when I press a key on my remote! Come on!

    Banned

    iamdamien

    Think I might have some success! The little red reciever light is … Think I might have some success! The little red reciever light is flashing when I press a key on my remote! Come on!



    thats what mine does - but if you badget it too many time, mine just refuses.

    seriously, i plug mine in, come back 15 mins later, and press it. then it works.

    Original Poster

    Finally got in on! When that green light came on I think I did a little wee! Shame I've missed half the TV I wanted to watch today.

    Banned

    vibeone

    thats what mine does - but if you badget it too many time, mine just … thats what mine does - but if you badget it too many time, mine just refuses.seriously, i plug mine in, come back 15 mins later, and press it. then it works.


    same with one of my boxes, maybe not 15 mins but a good 5 minutes before it will do anything

    Original Poster

    I have from time to time, had a message pop up over the past few weeks saying "Please replace your Sky viewing card or contact customer service". It stops certain channels working. But if I turn the Sky box off, then it fixes the problem.

    Banned

    iamdamien

    I have from time to time, had a message pop up over the past few weeks … I have from time to time, had a message pop up over the past few weeks saying "Please replace your Sky viewing card or contact customer service". It stops certain channels working. But if I turn the Sky box off, then it fixes the problem.


    how long have you had sky? they sent out new cards a while back

    DaveLister

    found this online the other week when a mate had the same problem, it … found this online the other week when a mate had the same problem, it fixed his so worth a go1. Switch power off2. press and hold both the left and right arrow keys on the front of the box together3. Switch power back on and hold until all the lights light up on the front of the box4. Let go and it will do a software download



    Warning following this will format your HD or Sky+ boxes and lose all recordings and series links..... Step 2 you have to hold down the backup button for a software download.

    Original Poster

    DaveLister

    how long have you had sky? they sent out new cards a while back


    Had it since December. Got it on that immense friends and family offer that got posted on here. Otherwise I probably wouldn't have even considered it. I'm pretty sure I have the most recent Sky viewing card, but it has come up with the message a few times. Also I have no idea how to check the slot to see if there actually is a viewing card in it. As it doesn't pop out like the older Sky boxes.
    Post a comment
    Avatar
    @
      Text
      Top Discussions
      1. Veteran TV host Sir Bruce Forsyth dies at 892529
      2. Veteran TV presenter doesn't die but gets damages from the Police - is that…66
      3. Just heard this...2 ★★★★★★★★★★★★★★ congrats to all on 392k ★★★★★★★★★★★★★★7764306
      4. ❅☁☁❅ I want☼to talk☼about the☔WEATHER☔no politics☃no religion❅☁☁❅18846211

      See more discussions