debenhams?

hi placed an order yesterday with debenhams any one know how long it normally takes for themto dispatch it? havent recived a despatched email yet!

9 Comments

usually within the same week

they usually post a despatched notice in a day or two..

they are usually good

[email protected]

here's there e-mail for enquires

:-D

Original Poster

rang them and they said they cant tell me anything until 5 working days have passed apart from its waiting for dispatch!

Although email usually states 5 days, i have waited up to 2 weeks before now. Also i have had a dispatch emails, only to be told later that it is out of stock ...they can be a bit dodgy at times.

The last 2 orders I made with Debenhams came after 2/3 days! in the past it has been a bit longer say about a week

I placed an order last week and one the week before. Didn't receive email confirmation for either one, which was odd. Received the first order within the 5 days and I'm just waiting for the second order any day now.

Original Poster

hopefully it will turn up within the next few days then,just would of thought i would of had a despatched email by now,starting to think it would of been easier just to pop in store!
:-(

Didn't get a dispatch email either, items are just delivered.

Double checked dates, placed my most recent order on 14/11 and it was delivered today.

Debenhams have been a bit hit and miss of late. Probably due to the sales and all the extra orders. Lately I've had orders cancelled due to being out of stock, items missing from parcels and totally different items sent instead. Customer services must be snowed under as I still haven't received an reply to my email.
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