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    Debenhams Returns/Refunds address (pre paid label inc. in their online orders) needed!!

    Hi guys, need a little help

    lost my pre paid label for returning an item to debenhams for a refund

    i cant find this returns address on their site, or on google.

    what i did find when i googled Debenhams and Refund together were nightmare stories of how useless debenhams.com are at returns and refunds.

    So now im scared.... but still need to return the item... apparently i cant return instore.

    THanks in advance!!

    B

    4 Comments

    Items must be returned by the method by which they have been delivered to you. There are 2 ways of returning an item:

    * Postal returns: Pack the item securely, enclosing the completed returns form, affix the postage pre paid returns label and take the parcel to any Post Office.
    * Courier: Pack the item securely, enclosing the completed returns form and call our Customer Services on 0845 605 5044 to arrange a collection or contact your courier directly if their number is on the parcel.

    How about trying the courier bit?
    Happy to help

    I have got one you can have if you pm me I will send it to you tomorrow
    otherwise it say on the label
    [url]WWW.debenhams.com[/url]
    Returns Label F
    Westwood,
    Peterborough X

    I think if you phone them & explain they will send you another one.

    I just received my order that I placed last week, it wrong, and they also over charged my Credit card by £42:87 ? What a bunch of numpties. I also read some less that complimentary comments about their Customer Service, but as I dont have a phone number for them I cant comment on that.
    Just thought I would mention my experience with this lot! Not happy so far.:x
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