Delayed Ali express delivery, UK customs

Posted 11th Nov 2021
3822024_1.jpgAnyone have similar waiting period for Ali express since UK Brexit
ordered a very small spring clip end of September, it was dispatched, shipped quite quickly and was making good progress until it gets to UK customs, seems to of been there since October 23, what a pita . I know some Chinese seller's wait at UK warehouse until they've accrued a threshold of orders before they handing over to courier to save on shipping costs
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    I found that things often got stuck towards the end of delivery process with Ali goods. Also if they used Belgium post or other European delivery company it shows on tracking as reached country of destination when it lands in Europe and can still be weeks before it's delivered. I often wonder if the actual tracking is genuine and stuff is actually still en route.
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    yorkie1211/11/2021 07:35

    I found that things often got stuck towards the end of delivery process …I found that things often got stuck towards the end of delivery process with Ali goods. Also if they used Belgium post or other European delivery company it shows on tracking as reached country of destination when it lands in Europe and can still be weeks before it's delivered. I often wonder if the actual tracking is genuine and stuff is actually still en route.


    Yeah your probably right, I've sent a note of complaint to seller but doubt very much it will do anything, as past experience tells me they don't reply or just apologize and ask you to wait longer, suppose can't grumble for something that's costing a fraction of the price for something that would cost triple in UK, which was probably made in China
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    Finally seems to be about to be processed and hopefully dispatched to my address
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    I’m late, but I have gotten the same problem. It says it at “destination of county” and been there for a week or so.

    May I ask how long did you wait for it to arrive from customs?

    Thanks very much! (edited)
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    I order quite a lot from AliE, it's just luck but yeah I've had the odd thing stuck at customs for 2 weeks. Most stuff only takes 2-3 weeks to arrive though so not too bad, especially if you use combined delivery. (edited)
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    I've ordered a few things via Ali and had no issues. Both items arrived ahead of schedule.

    Also ordered something else from China via eBay and again no issues with that.

    OP, most things on AliExpress have a date that it should be delivered by and if it doesn't arrive you can raise a dispute. Has it hit that date yet?
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    dipsylalapo11/11/2021 10:10

    I've ordered a few things via Ali and had no issues. Both items arrived …I've ordered a few things via Ali and had no issues. Both items arrived ahead of schedule. Also ordered something else from China via eBay and again no issues with that.OP, most things on AliExpress have a date that it should be delivered by and if it doesn't arrive you can raise a dispute. Has it hit that date yet?


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    Tend to find lower price items arrive quicker, but generally its pot luck, some times it takes several weeks and for other items within 2 weeks.
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    Daaru11/11/2021 13:54

    Tend to find lower price items arrive quicker, but generally its pot luck, …Tend to find lower price items arrive quicker, but generally its pot luck, some times it takes several weeks and for other items within 2 weeks.


    I've ordered lot's of Ali express items of varying sizes and costs but this is the first item that's taken so long and apprantley been in UK customs since October 23! I'm beginning to think it's lost since it's such a small item (edited)
  9. Avatar
    pateo11/11/2021 14:25

    I've ordered lot's of Ali express items of varying sizes and costs but …I've ordered lot's of Ali express items of varying sizes and costs but this is the first item that's taken so long and apprantley been in UK customs since October 23! I'm beginning to think it's lost since it's such a small item


    I’ve also had stuff stuck on “left for destination country” since early/mid October. I read a postal company in China went under or something so they are experiencing delays. I’m just hoping the tracking hasn’t been updated and I get my happy post soon lol.

    I’ve also recently ordered stuff which came through as combined delivery and delivered in 2 weeks! Amazing service and it was only worth £4 of goods. Hold out for a little longer and hopefully it’ll arrive on your doorstep soon
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    vicstar11519/11/2021 23:43

    I’ve also had stuff stuck on “left for destination country” since early …I’ve also had stuff stuck on “left for destination country” since early/mid October. I read a postal company in China went under or something so they are experiencing delays. I’m just hoping the tracking hasn’t been updated and I get my happy post soon lol. I’ve also recently ordered stuff which came through as combined delivery and delivered in 2 weeks! Amazing service and it was only worth £4 of goods. Hold out for a little longer and hopefully it’ll arrive on your doorstep soon


    I'm still waiting, tracking still showing same, just wondering if it's waiting on UK customs. It's a big royal PITA
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