Delivery driver delivered my tv to somebody else & they signed my signature
I ordered a new tv from Great Universal and was given a delivery date. When this date passed i called to find out what the problem was. I was advised that i had refused the delivery and it had been returned to Great Universal. I didn't refuse anything or have any form of contact and i told them this and re-ordered the tv. After lots of promised delivery dates and nothing i called again to be told my tv had been delivered and signed for 3 days earlier. The company has the correct address and tel no (i have checked and double checked this). The delivery driver must have gone to the wrong address on both occasions because he has never been to my house. I am having trouble getting to the bottom of it all but the driver had delivered my tv to the wrong place, the people must of seen the name on the order as they have signed my name but the driver maintains he delivered to the correct address. I have been trying to speak to the delivery co (also part of the Littlewoods group based at Gatwick as i wanted the driver to drive to the address he delivered to and then call me but i can't get any details or any help). My next move will be to call the Police as this is fraud.