Delivery Question (Royal Mail 1st Class)

Hi All,
I need some advice.
I purchased an item off an website, a dvd, the other day and expected to recieve it 1-2 days after. After waiting paitently for a week i thought it would have got lost in transit and informed the company. They kindly sent me a replacement. To my suprise yesterday, i found the inital missing delivery in my kids bedroom. Now I have two copies of the dvd and only paid for one. What shall I do? Is it safe to keep it or will they find out that the first item was delivered? It had no tracking numbers and not signed for so is there a way if royal mail know the item was delivered?
Thanks,
DG

23 Comments

No, they have no comeback, keep it

Just between you and your conscience!

They wont be able to trace it so wont know you have 2 copies but the "honest" thing to do would be to return one. That said, i dont think the company would be that bothered and most people probably would just keep it

Banned

ring them up see what they say

not unless the postie can rememeber each of the packets he has posted everyday for the last two weeks and seeing as he might do say 15 - 20 a day 90 - 120 a week. i would think your safe.

and then thats only if they complain long and hard enough but i very much doubt it

give you 0% chance of being court out..

What price honesty?

Banned

put the other 1 f/s on HOTUKDEALS lol;-);-);-)

RFID tags in the bar code allow an item to be tracked anywhere in the world.

Returning the second one unopened would not cost you anything, (Distance Selling Regs )

The cost of a phone call or e-mail enquiry to protect your honesty or take your chances.

Original Poster

the item was Prison Break: Season 2: Part 1 (3 dvd). i forgot to mention that i paid £32.99! I have now two sets of this, will keep one and might give the other to my brother or flog it on the forum.

No, it weill never come to it being investigated, and the postman would never be interrogated on wether he might of delivered a parcel one day to a certain house a few weeks ago lol, sell it or if your concientous, send it back

Original Poster

KDH001;1915135

RFID tags in the bar code allow an item to be tracked anywhere in the … RFID tags in the bar code allow an item to be tracked anywhere in the world. Returning the second one unopened would not cost you anything, (Distance Selling Regs )The cost of a phone call or e-mail enquiry to protect your honesty or take your chances.



u starting to scare me!! the dvd when i opened it did not have any RFID tags. I thought this was for only tracking items leaving the store (used in conjunction with the door sensors).

Original Poster

Just out of curiousity, do royal mail have a system of tracking first/second class packages? if not, whats stopping people denying that they have recieved packages in order to get replacements sent? (and having two of everything they buy??)

KDH001;1915135

RFID tags in the bar code allow an item to be tracked anywhere in the … RFID tags in the bar code allow an item to be tracked anywhere in the world.



Gash.

diamond geeza;1915187

Just out of curiousity, do royal mail have a system of tracking … Just out of curiousity, do royal mail have a system of tracking first/second class packages? if not, whats stopping people denying that they have recieved packages in order to get replacements sent? (and having two of everything they buy??)



Try it more than once and you will get a friendly letter asking if you are being genuine with your claims and are breaking the law if not, keep doing it after that and you will get a visit from the investigations dept, RM take it VERY serioiusly , i know one of the blokes in the investigation dept.

If you havent already, you will recieve a letter soon from RM asking about the dvd and asking you to confirm that you definatley did not recieve it.

Used to be only linked to the cages at the doors but now can be transmitted from within the vans of Post Office , UPS, etc. etc. Have you never seen the advert where the lost van is stopped by the rep and sent back on track again. The company now they are lost before the driver does.

KDH001;1915214

Used to be only linked to the cages at the doors but now can be … Used to be only linked to the cages at the doors but now can be transmitted from within the vans of Post Office , UPS, etc. etc. Have you never seen the advert where the lost van is stopped by the rep and sent back on track again. The company now they are lost before the driver does.



Royal mail have nothing of the kind mate, certainly not in vans. i know trust me.

kungfu;1915190

Gash.



gash x 2

and to DG ...there is nothing stoping you saying items aint turned up.

but if things keep going 'missing" your postie wont be happy when he gets asked why the last 52 pacrels to said house have just not been delived.

plus you can be had for it for postal fruad or what not.

Banned

Which website did you buy the dvd from? If you dont want to say just PM me if you dont mind

Thanks

Original Poster

after much thought ive decided to send it back, its not worth the headache and possibility of the classing it as theft/fraud and taking matters forward....

good for you, karma coming your way now. Take the barcode numbers and turn them into the euromillions entres tomorow, £46 millon.

diamond geeza;1915187

if not, whats stopping people denying that they have recieved packages … if not, whats stopping people denying that they have recieved packages in order to get replacements sent? (and having two of everything they buy??)




Sooner or later it will lead to a enquiry, and Royal Mail's investigation branch will investigate your postman, when he is found to be clear, then it would be you that is questioned next.

I once had to log all mail that I delivered to an address that made multiple claims.

Original Poster

greg_68;1915334

good for you, karma coming your way now. Take the barcode numbers and … good for you, karma coming your way now. Take the barcode numbers and turn them into the euromillions entres tomorow, £46 millon.



thanks mate! i'll give that a go! ;-)

kungfu;1915238

Royal mail have nothing of the kind mate, certainly not in vans. i know … Royal mail have nothing of the kind mate, certainly not in vans. i know trust me.



I expect nothing less from the low intelligence of the average Royal Mail worker.

Every single one of you, even the humble foot postie, carries the handheld for obtaining signatures of deliveries. The chip in this can be traced exactly, just the same as a mobile phone can be traced. Employers have had the right to do this to employees for several years now, it's perfectly legal.
For the past 2-3 years, the rfid tags have had the capacity to use this chip to provide their location, ie it is within range of your handheld, when it's not, it's been delivered.

Welcome to the real world.
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