Dell charging for orders

    Just a quick one....

    Do dell only charge your card when the order is ready for dispatch?


    When I ordered my son's laptop I was worried that my order had not gone through as no money had been taken. Dell told me on the phone & by email that no money would be taken until my goods had been dispatched.

    Hi they took our money within one day of placing the order and my dads too!

    i have ordered laptops from dell in the past, they did not take the money for 6weeks later...they first check to see if you have funds in the bank first before processing the order,,, hope this helps

    Same, they took mine within 24 hours.

    Original Poster

    I have a friend at work who wants to order tomorrow as is not in on Wednesday, however he does not get paid until Weds and so if they take the money straight away we are stuffed.

    Otherwise he will have to come in on his day off to order as no internet at home!!

    They took paypent for our dell 5 weeks after we'd received the PC!!!! i was most upset as i thought they'd forgot and i'd got the pc for free 8 (

    Welcome to hukd the shopper!

    Hi, same here.. they took the payment after approx 1 week and they had already delivered by then too.. superb !

    i placed order for wires when they were cheap at 44p etc total of 11.00 pounds has been charged on my card but nothing recievd from dell.

    what should i do?

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