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    Dell collectin laptop for repair. How should I package it? Any experience of this?

    Just after some advice re above. Dell are collecting our laptop for repair next week. However, they have arranged a courier to collect but neglected to say how I should pack or label the laptop. I' m disinclined to go on hold for another1/2hour to check so wondered if anyone any advice?
    Thanks in advance

    I'm posting on my itouch so please forgive Any mistakes!

    7 Comments

    Put it back in the box you got it in ?

    i normally bubblewrap and then put in a cardboard box and tape it down well

    Normally if you send back something for repair you are sent a package up front to put it in.

    the courier will arrive with a box to put the laptop in. so just have the laptop on its own ready. he will seal it in front of you and give a receipt

    when dell uplifted repair from me the driver arrived with a plastic crate with foam inserts cut for the laptop/charger etc and then sealed it with cable ties-they have to verify the condition when they collect it from you do they not so need to inspect it-otherwise the driver could be accused of damaging it/cracking screen or whatever.

    this was about 6 months ago but I still think the driver will want to see the goods.

    Original Poster

    Thanks everyone.

    Make sure you remove your battery before it goes for repair too
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