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    Dell + windows 7 upgrade help pls

    Trying to do the upgrade but all I keep getting (on the final confirmation page when I order it) "We're sorry, there was a problem placing your order. Please try again". It says correct the errors - but none mentioned! Please help!

    5 Comments

    Original Poster

    Please correct the following errors:
    We're sorry, there was a problem placing your order. Please try again

    That suggests your not eligible for the upgrade,ring customer services.

    Original Poster

    polly69;6658460

    That suggests your not eligible for the upgrade,ring customer services.



    Noooo I am! I registered and my service tag is eligible. just on the final screen it tells me there is a problem!

    bargainhunter2009;6658506

    Noooo I am! I registered and my service tag is eligible. just on the … Noooo I am! I registered and my service tag is eligible. just on the final screen it tells me there is a problem!



    I've had the same issue before with other brands you know your entitled but maybe they don't, I would ring Dell first thing and make them do it over the phone. The other reason is maybe there having issues there end.

    Original Poster

    polly69;6658893

    I've had the same issue before with other brands you know your entitled … I've had the same issue before with other brands you know your entitled but maybe they don't, I would ring Dell first thing and make them do it over the phone. The other reason is maybe there having issues there end.



    Thanks - the indian call centre a nightmare though! :thumbsup:
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