Okay.. Well I had something sent next day on monday - and its STILL not come...

    When I go on tracking it now says

    HSD Out for Delivery awaiting IOD

    Does anyone know what that means?


    Original Poster

    Heres all the tracking info:

    HSD Out for Delivery awaiting IOD 19/09/07 MANSFIELD HOME DELIVERY
    Out for delivery 18/09/07 08:23 MANSFIELD HOME DELIVERY
    Released to other delivery agent 18/09/07 06:43 MANSFIELD SERVICE CENTRE
    Arrived At Depot 18/09/07 06:23 MANSFIELD SERVICE CENTRE
    Security check 18/09/07 HAMS HALL
    Parcel Picked Up 17/09/07 18:32 O2 - CUSTOMER LOCATION
    Shipment Data Received 17/09/07 LEEDS SERVICE CENTRE

    HSD = Home Delivery Service, means it is on a subbies van for delivery

    Original Poster

    What does IOD mean??

    Im really annoyed with DHL.

    I had to beg a family member to stay home today and yesterday and it didnt come.

    Now i have to cancel all my plans for tomorrow and come home as soon as i finish college [12].

    We use it to mean Independant Operator Download, when it is not on one of our own vehicles and awaiting POD details to come into the server, but I don't know if DHL have a different meaning. Not in work at the moment so can't ask one of the guys in DHL, they do work 24/7 you just need the right number, which is in my desk :giggle:

    Original Poster

    Lol - Its just really annoying me because its a IF it'll come tomorrow..

    Might still come tonight, the subbies work till about 10pm. :thumbsup:

    Original Poster

    Ooh, sorry to sound blonde, but whats a subbie -is it like a 'franchise' courier?

    Also - If it doesnt, what time does DHL Customer services open tomorrow?

    Can't you stick a note on your door for it to be left with a neighbour?

    Original Poster

    High value item, they wont let me.

    tOmm just get everything delivered to my house as I'm in all day as I don't work!

    Original Poster

    LOL. As much as i would, they wouldnt let me - High Value Item. Will only send to debit/credit address.


    tOmm just get everything delivered to my house as I'm in all day as I … tOmm just get everything delivered to my house as I'm in all day as I don't work!

    I think you should get a job.

    Subbie in my understanding is either on one of the vans or a contracted company who deliever for DHL.

    Original Poster

    James, do you know how long they class NextDay delivery @ DHL??..

    Like at latest?

    Tend to find been drunk most of the day and getting a job go well together!

    One would expect nextday to be nextday or the day after unless its the weekend or bank holiday.

    Original Poster

    So would i, yet its been two working days since it was despatched [two working days AFTEr the day]

    I rarely get anything shipped through DHL because its like a billionmile trip to their depot.

    Next day doesn't always mean it liturally, to me next day is 3 - 5 working days. Though DHL have never let me down, but like I said I rarely use them, prefer the RoyalMail because of never being in until the evening / lunch.

    Original Poster

    Wasn't my choice damned DHL & o2.


    Wasn't my choice damned DHL & o2.

    Fair enough, will probably arrive tomorrow then imo.

    Original Poster

    If it doesnt arrive by say 2PM should i ring them?

    Original Poster

    Didnt turn up tonight, will wait til 6PM today and give a ring if not.

    Original Poster

    Still not here - tracking is the same as yesterday.

    Pretty unacceptable really.

    Can't really help with the DHL issue, but hows the job searching going?

    Did you here back from Tesco or B&Q?

    There are a ton of Christmas jobs just popped up this week, so could well be worth looking in your area, I think every highstreet shop needs a temporary staff! :giggle:

    Original Poster

    Yeah i heard back from b&q - nope ;[

    Tesco didnt reply - idiots ^^.

    Ima start looking soon, i gave up until tnext month.


    Why are o2 using DHL to ship items ?

    Is this normal ?

    Original Poster

    High value Items yeah, its a brand new phone

    As you sent your message, it was just delivered.
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