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    DHL Express - Consignee on holiday?

    Anyone know what the above means? I'm expecting a parcel and on the tracking page today it says the above.

    Does this mean they have 'called'? I have been in all day.

    I take it consignee being me and not DHL right?

    13 Comments

    Yup you are the consignee! Give your local office a call if you can

    dhl.co.uk/pub…tml

    Are they paying an all expenses paid holiday for you?

    Original Poster

    t0mm;1398088

    Are they paying an all expenses paid holiday for you?



    I wish

    well ive been trying to ring them all day and i hav'nt got through untill now. Anyway apparantly it means the shop or business they are delivering too is closed but as its a private address its obviously not. So much for next day delivery pah im now getting it on wednesday:?

    Thanks sadie/tomm

    I love next day delivery, Its supposed to be delivered in 24 hours but can take up to 28 days!

    Original Poster

    t0mm;1398122

    I love next day delivery, Its supposed to be delivered in 24 hours but … I love next day delivery, Its supposed to be delivered in 24 hours but can take up to 28 days!



    i think basicly the driver has done this on purpose so he can get off early:p

    ryancs;1398133

    i think basicly the driver has done this on purpose so he can get off … i think basicly the driver has done this on purpose so he can get off early:p



    You're probably right! Grrrr!!!

    Hope it wasn't anything too important :-(

    I remember I ordered some cordless phones from medionshop on next day delivery

    Parceline took 3 Attempts to deliver it over 5 days [weekends inc] With *Driver exceeded driving hours, returned to depot*

    In the end I complained because it got sent back to medion because of the 3 delivery attempts.

    I got my delivery money back, they paid for the phones and i got my next consignment free!

    Still was annoying though.

    Original Poster

    sadiebabes;1398141

    You're probably right! Grrrr!!!Hope it wasn't anything too important :-(



    Well im a bit annoyed as its a prezzie:x

    ryancs;1398133

    i think basicly the driver has done this on purpose so he can get off … i think basicly the driver has done this on purpose so he can get off early:p



    Yep had this quite often with another courier - they say they have carded me but they have not. When I go to the depot it is always the same answer - temp driver trying to get finished early and logging the delivery as a failed delivery when they have not had the time to even try.

    This is most common at this time of year, as you would expect.

    How close are you to the depot, i always find it easier to just go and get it and be done with it.

    EliTom

    Original Poster

    elitom;1398216

    Yep had this quite often with another courier - they say they have carded … Yep had this quite often with another courier - they say they have carded me but they have not. When I go to the depot it is always the same answer - temp driver trying to get finished early and logging the delivery as a failed delivery when they have not had the time to even try.This is most common at this time of year, as you would expect.How close are you to the depot, i always find it easier to just go and get it and be done with it.EliTom




    Good point i may be able to go and collect it.
    Is it normal working hours today?

    ryancs;1398231

    good point i may be ablt to go and collect it.Is it normal working hours … good point i may be ablt to go and collect it.Is it normal working hours today?



    Should be, but I would ca;ll them first and check that the parcel is really at the depot.

    EliTom

    Original Poster

    elitom;1398248

    Should be, but I would ca;ll them first and check that the parcel is really … Should be, but I would ca;ll them first and check that the parcel is really at the depot.EliTom



    Gave them a call and they said they would get back to me when they found the parcel in the warehouse. That was 15 mins ago.......

    Original Poster

    Thanks Sadie,Tomm and Elitom you have saved the day for me.
    Im now off to collect it from the depot:thumbsup:

    Case Closed
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