Did anyone who ordered the Asus zenbook and office from John Lewis manage to get the laptop?

18 replies
Found 7th Jan 2015
Was on as a deal on here but got removed, mines getting delivered so just wanted to know if John Lewis are going to honour the purchase?

18 Comments

i ordered yesterday. Had confirmation email, but no email regarding dispatch. It should be arriving tomorrow on click and collect. Will let you know how i get on.

Original Poster

I haven't got a dispatch email either, although I didn't get a purchase email until 8 this morning. Great let me know when you do.

I got an email saying my order is ready to collect from store. This will be fun.

Why was the original deal close and removed?

It just said spam when i searched on original link.

Mine is supposed to be delivered today, but have not had any notification it is ready for collection as of yet.

Let us know how you get on!

I have a hermes dispatched email
but my friends order was a store pick up and he went to pick it up but no laptop just software and they rang customer service and they said wrong price we cant give you a laptop we can offer a refund what can he do?

I picked my order up 20 mins ago - only the software has arrived. The Customer service team at waitrose were confused and called JL, apparently the Asus is awaiting to be despatched. Either way, the description is clear, my understanding is that as they have taken payment and issued confirmation (again with clear product description) they should honour the deal.

any one else know more precise details of Trades description act?

This should help you. Good luck reading through all the comments from the haters.

hotukdeals.com/mis…e=2

tomoniphone

I picked my order up 20 mins ago - only the software has arrived. The … I picked my order up 20 mins ago - only the software has arrived. The Customer service team at waitrose were confused and called JL, apparently the Asus is awaiting to be despatched. Either way, the description is clear, my understanding is that as they have taken payment and issued confirmation (again with clear product description) they should honour the deal.any one else know more precise details of Trades description act?



The Trades Description Act has largely been repealed and replaced by newer legislation.

So another contributor has said he walked into JL and they gave him a laptop...

Edited by: "tomoniphone" 8th Jan 2015

tomoniphone

So another contributor has said he walked into JL and they gave him a … So another contributor has said he walked into JL and they gave him a laptop...

who?

ChrisUK

No one did, I was winding up the OP

Comment

ChrisUK

No one did, I was winding up the OP



Was it really worth your time posting those comments and pictures?

tomoniphone

CommentWas it really worth your time posting those comments and pictures?



Yes

tomoniphone

CommentWas it really worth your time posting those comments and pictures?



Yes, it was quite fun thanks.

........plonker !

Just picked up on collect+. Software only. Letter thst came attached said Office 59.95 as amount?
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