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    did you buy anything from tesco in the last 28 days if so read this

    On monday i brought some Christmas presents for Tesco, then i realised that they had all gone down in price so i rang them up to return them and reorder them, instead of returning them and reordering them the lady on the phone told me about 1 of there policies, which is if a price goes down within the next 28 days they will refund the differance. i only spent £105 but they have refunded me £36 back onto my bank card, so i suggest that if anyone has brought anything from tesco in the last 28 days check the price you paid and the price online as they will refund you the differance back to you on your payment card.
    i hope this helps someone.
    thanks

    32 Comments

    thanks I bought a toy from tesco last week and it's been found at another tesco £1.79 cheaper ..should I call them and how would I show my receipt and how would I prove it is cheaper?

    Original Poster

    i think its only applies to direct orders but ring them up, all toys are 33% off at the moment so check the online price, if need be take it back to the store, get ya money back then order it online with free c&c. every little helps lol

    I have just emailed them online to enquire as I spent £175 on toys on their last couple 3 for 2 toys deals, many of them have reduced even lower! Thanks! I will let you know what they say!

    Well done for posting this

    Original Poster

    ellie27

    I have just emailed them online to enquire as I spent £175 on toys on … I have just emailed them online to enquire as I spent £175 on toys on their last couple 3 for 2 toys deals, many of them have reduced even lower! Thanks! I will let you know what they say!


    just ring them up quote "28 day price protection policy"

    thank you

    I have just emailed too Fingers crossed!

    afnoor

    thanks I bought a toy from tesco last week and it's been found at another … thanks I bought a toy from tesco last week and it's been found at another tesco £1.79 cheaper ..should I call them and how would I show my receipt and how would I prove it is cheaper?



    ​ill send you the £1.79 just so you don't have to waste your's or tesco's time chasing for it. I'll only do this for you as its such a small amount. those that spent hundreds and need to claim back a decent justifiable amount need to go down the tesco route I'm afraid.

    Thanks intreastin to know.

    I have spent loads in there over the last two weeks would be interesting to see what happens especially the 3 for 2.

    t3rm3y

    ​ill send you the £1.79 just so you don't have to waste your's or tesco's … ​ill send you the £1.79 just so you don't have to waste your's or tesco's time chasing for it. I'll only do this for you as its such a small amount. those that spent hundreds and need to claim back a decent justifiable amount need to go down the tesco route I'm afraid.



    ​I'm afraid it's not up to you to judge what a decent or justifiable amount is for me...and please keep your money...infact, I'd rather you spent it on someone who you think would justifiably deserve it.

    Thanks for posting, I didn't know this. I wonder if it will work on the 3 for 2 for toys. The most expensive toy I bought is now over £27 cheaper. I didn't think it would drop by that much.

    Original Poster

    MiniMissyMoo

    Thanks for posting, I didn't know this. I wonder if it will work on the 3 … Thanks for posting, I didn't know this. I wonder if it will work on the 3 for 2 for toys. The most expensive toy I bought is now over £27 cheaper. I didn't think it would drop by that much.


    im unsure if it will work on the 3 for 2 offer but its worth a try :-)

    Original Poster

    rsspence

    I have spent loads in there over the last two weeks would be interesting … I have spent loads in there over the last two weeks would be interesting to see what happens especially the 3 for 2.


    im unsure if it will work on the 3 for 2 offer but its worth a try

    cjedwards81

    im unsure if it will work on the 3 for 2 offer but its worth a try


    Thanks, I've just posted the deal on the toy in question and put a link to your post here as I wouldn't have checked the price otherwise.

    Wow

    Top tip! I was really happy at the third off toys today but I had already bought a few things from them at the higher prices so was trying not to feel too miffed at that. I'll contact them.

    Heat , great

    cjedwards81

    i think its only applies to direct orders but ring them up, all toys are … i think its only applies to direct orders but ring them up, all toys are 33% off at the moment so check the online price, if need be take it back to the store, get ya money back then order it online with free c&c. every little helps lol



    Thanks for a great bit of interesting info, ive checked - nothing to gain this time but i'm wondering if Argos have the same policy? I've tried to find out but all I found was this below - that suggests if you Fastrack items you're better off waiting the 7 days before collecting in case the price drops:

    "For FastTrack orders where payment is made at the time of ordering for in store collection, the price you pay is the price specified at the point of placing the order and not the prevailing price in store at the time of collection. If on collection it is the case that the item has come down in price since the FastTrack order was placed, we will be happy to refund the purchase price and re- sell the item at the lower price. If the price has gone up from when the order was placed, it remains valid unless there has been a price error (see 4.3 (a))"

    Banned

    t3rm3y

    ​ill send you the £1.79 just so you don't have to waste your's or tesco's … ​ill send you the £1.79 just so you don't have to waste your's or tesco's time chasing for it. I'll only do this for you as its such a small amount. those that spent hundreds and need to claim back a decent justifiable amount need to go down the tesco route I'm afraid.



    I'll have it if afnoor would rather not.

    Thanks for the info, bought an item Monday, last night it was £7 cheaper, emailed them, and have been refunded!

    I got loads of stuff in the 3 for 2 toys. I emailed them and they have got back saying their 28 day price promise excludes the 3 for 2 toy promotion. The prices I paid on the 3 for 2 pretty much match exactly the prices now if I were to buy it all again so nothing for me.

    But, thanks for the heads up on this!

    misspink1981

    Thanks for the info, bought an item Monday, last night it was £7 cheaper, … Thanks for the info, bought an item Monday, last night it was £7 cheaper, emailed them, and have been refunded!



    ​i emailed too but got a phone call reply stating they will not refund

    it's been just a touch over 4 weeks since i bought a toy which has now gone down in price by £11. have emailed and will see what they say

    cchopps

    I'll have it if afnoor would rather not.


    yeah why not, pm your paypal and ill send it over.

    Update . I got an email reply statingthey will refund the difference even though i bought the toy over a month ago whoop whoop result thanks OP

    afnoor

    thanks I bought a toy from tesco last week and it's been found at another … thanks I bought a toy from tesco last week and it's been found at another tesco £1.79 cheaper ..should I call them and how would I show my receipt and how would I prove it is cheaper?


    FFS. oO

    ellie27

    The prices I paid on the 3 for 2 pretty much match exactly the prices now … The prices I paid on the 3 for 2 pretty much match exactly the prices now if I were to buy it all again


    There's a lesson for people in that

    Tesco are usually very good with these sort of problems, also if you are overcharged at the till go to the desk and you will get double difference back...

    i bought a suitcase a while ago, and for some reason they charged me for the larger one, i didn't realise until walking out the door... went to CS and they apologised after checking the sizes and gave me £20 back

    jco83

    There's a lesson for people in that



    that shops have different deals and promos changing all the time?

    eset12345

    that shops have different deals and promos changing all the time?


    That their prices when they did 3 for 2 now exactly match what you can buy them for seperately
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