Different amount on sky tv bill

11
Posted 19th Mar
hi a few days I rejoined sky tv where I agreed a deal to rejoin. I've check the bills afterwards and its showing the wrong amount not what I agreed to. what should I do?
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11 Comments
Contact them
I cant get through to them waiting ages on the phone.
hishaq19/03/2020 23:47

I cant get through to them waiting ages on the phone.


‘This means your first bill might be higher than you expect’

It’s all in the link I posted.
winzzz19/03/2020 23:50

‘This means your first bill might be higher than you expect’It’s all in the …‘This means your first bill might be higher than you expect’It’s all in the link I posted.


Nope I've checked future bills and they are incorrect
hishaq19/03/2020 23:47

I cant get through to them waiting ages on the phone.


It needs sorting and asking on here won't get it done, only sky can help you, you will just have to wait it out
You will most probably need to wait for activation or installation of your new equipment before the changes are applied. So I've been told
This happened to me and took a few weeks to show the agreed reduction.
ch7leach20/03/2020 20:23

This happened to me and took a few weeks to show the agreed reduction.


Did you call or email them?
hishaq20/03/2020 20:27

Did you call or email them?


I was going to eventually phone but been to hectic at work to do so at the time, but it sorted out automatically with no reminders from myself.
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