Digital TV Help scheme - over 75's questions

4 replies
Found 13th Jun 2011
I'm trying to help my in laws who are pensioners over 75 on standard retirement pension (not income support etc.)

Presently they have an analogue tv and an aerial that still seems good but is 30 years old. However the aerial points at the wrong transmitter giving them the wrong regional news. I have plugged in a digi box and it seems to get a good range of channels although I think there were a few missing, and the news is the wrong region. After the switchover they want to be able to record programmes, so...

The help scheme seem to suggest we should pay £198 upfront for a digital recorder and an engineer to come and make an assessment of the aerial but no guarantee it will be changed. A digital recorder is about £80 at Argos, an aerial installation about £150. Where is the help here, and why would I pay for an aerial that may be changed? Seems they need the money upfront. Anyone make sense of this and clarify what is meant to happen. They don't seem to be getting anything.


The only real help your grandparents can expect is a freeview digital box and it being set up for them. All other help will involve some payment, there is a help line to call visit here for information

Wait until after the changeover, their existing aerial will probably work just fine.

( signal will be boosted from transmitters after the change ).


Why would they pay £198 upfront? I must be missing something…ost

says £40, I know that doesn't include a recorder but surely thats only another £80, so £120 max?
Do they not get pension credit?
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