Anyone had this before?
i was in the process of taking a delvery of an Amazon parcel, admittedly booze but i was not happy with the request from the driver to provide details about my date of birth, I provide this info to very few and Amazon do not have it so it was a pointless request.
For the record I am 59 so it is slightly ridiculous for the driver try and verify my age by this method and rudely informed me he "would take "it" the parcel back from me, I told him fine and handed him the parcel....
40 Comments
sorted byReplying to
are Amazon using their drivers to collect data they wouldn't normally get via their normal channels?
nearly every other business in the land has instructed staff to only ask for ID if unsure the customer is over the legal age, why would Amazon alone go so much further?
Replying to
Take it up with Amazon
what’s the details you didn’t want to give ? your date of birth?
because if you’re trying to hide your age from people, you should know, you’ve put it in your discussion details
I'm 38, bald, big beard thats going grey, tattoo sleeves on both arms, had a wedding ring on, car keys in hand and my 11 year old son with me
I laughed as I thought they were doing a "you look young" joke, they weren't and said if I dont show id they won't serve me.
It is what it is, I showed id and got my stuff
If amazon don't hold your dob you could have just given a fake one if you are that worried
As others have said the driver is just doing his job
Replying to
This is a copy of what the driver has to adhere to.
“Age Verified Deliveries contain items such as alcohol or knives and should not be delivered to those under 18 years of age. When delivering an age verified delivery, you must ask all recipients for their year of birth and enter it into the app. Once you enter the recipient's year of birth, the app will display the recipient's age, and if they are under 25 you are required to request a valid ID in order to verify their age. The app will guide you through this process.”
Previously you had to see a valid government issued photographic id ie driving licence, passport or bus pass regardless of how old the person looked, memorable one was a 89 year old lady. Then another where I had to return a 15 package delivery as the recipient could not provide id my rating got downgraded as It took too long with support (he had a student nus card that was 20 years old with no date of birth on it I did try and felt bad I could not leave the delivery with him)
They also do random checks I on one occasion did not check the id as the couple were pensioners I got an email warning me my eligibility to deliver for Amazon flex could be affected for any further infringement’s !
I have recently had 2 random checks (same 23 year old with alcoholic deliveries) where I had to see and verify I had seen evidence. You get an email congratulating you on passing the random id check.
You make the transaction, you agree to that.
"valid photographic ID with a date of birth may be required upon delivery."
You could always just give them a fake date to go along with your actual year of birth if you're concerned about somebody having your details.
however within the last year i think, they have softened it a bit, where they only ask to see ID if they think you are under 25 as long as they have a DOB to put into their machine. they would only ask to see the ID if they thought you were under 25, and then put the DOB from your ID into their machine.
you could of course give them a false DOB if you are concerned about privacy!