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    Discrepancy in service history. Shall i buy the car or not?

    I am planning to buy a mondeo from one of the car supermarkets in south-west of england. They have FSH of the car but there is one thing i noticed on service history booklet which does not look right to me.

    06/05/2014 -59,471-Typre replacement
    07/03/2014 -62,309 - Road fund license renewal
    16/10/2013 -53,538-windows and operating mech

    Notice the mileage. It came down to 59k from 62k!? Sales staff said it must a typo or en error. The current mileage is 60,000. HPI check is clear and dealer says its warranted mileage.

    Having paid £1000 deposit on this car, i am worried if something is wrong with it.

    Model: Mondeo 1.6 Eco edge, 11 plate.
    Price: 8k (2 year warranty inclusive)
    mileage:60k

    32 Comments

    I wouldn't worry abouit, if they were going to the bother of clocking a motor it would be more than a 2k adjustment

    Avoid. I think the mileage may have been changed, it's the best time to change it and I'm sure they hope no one will notice. Doesn't make sense that it was a mistake... More likely changed. Did they not drive the car for a year?

    Ask if he's got all mot certificates and cross ref with that, could be a typo

    Hpi check wouldn't look for mileage. Also if it's within 3 years I understand no mot required so you can't check the chronological mileage only the most recent mot visit... Too late by then.

    Digital odometer ? I'm not sure if these on the Mondeo can be changed but Google will hold the answer. I highly doubt that 59 and 60 are typos so I'd be very wary as rogue dealers do wind the clocks mileage back to make it more attractive to buyers.

    I think the road fund is a typo, bottom and top dates show he drove 6k in 7 months seems about right, if it's hpi clear then it's fine I wouldn't worry about it

    I got stung hence my annoyance at hearing what you are going through. I only found out when I saw receipts from a tyre change... Incidentally they recorded a high mileage which the owner did not notice and not hide

    Hip check was all clear, I was stupid not to request the service history book, he claimed he'd lost it and only showed receipts of services.

    Out of interest, is this car supermarket in Bristol?

    If u are buying make sure all services are stamped in the book by authorised dealer, ford dealers don't charge much for service so the past owner should have serviced it at the dealer, if u have doubts about tampering then just visit dealer they keep a record of all services they do so they give u a print out

    Ask for the log book reference number and then u can check online all the previous mot history and see what the mileage was at each mot

    Original Poster

    beanpatel

    Hpi check wouldn't look for mileage. Also if it's within 3 years I … Hpi check wouldn't look for mileage. Also if it's within 3 years I understand no mot required so you can't check the chronological mileage only the most recent mot visit... Too late by then.



    you are right. last mot was done recently which isn't v helpful in this case.

    Original Poster

    donny1266

    Out of interest, is this car supermarket in Bristol?



    no..

    Original Poster

    ashraf86uk

    If u are buying make sure all services are stamped in the book by … If u are buying make sure all services are stamped in the book by authorised dealer, ford dealers don't charge much for service so the past owner should have serviced it at the dealer, if u have doubts about tampering then just visit dealer they keep a record of all services they do so they give u a print out



    last service wad done at 53k in October, 2013 so going to dealer and asking them wouldn't help either. Thanks for your response though.

    I had an MOT station type in the mileage wrong and it showed on the certificate. Too much faff to change it and it was correct on the next one. Mine would look like it had been clocked because of this. May be a similar situation.

    I bet for typo - does not make sense else.

    Must be typo, they wouldn't clock it for 2-3K. Car sounds fine.

    I'd be with many of the others and say it's likely a typo as a 6 and 5 look very similar at a quick glance. If it's had a full main dealer service history it likely will have had that every year so ford will be able to confirm the mileage intervals at the services that have been completed as it's part of their recording processes.

    My only other advice would be have a look at the broader picture
    - Most drivers don't change their habits, I'd presume this has been 1 owner from new, so look to the annual distances covered and see if anything looks amiss in the distances over it's full history.
    - the difference would seem to me too small to make any real difference to the value of the car, 2-3k will on the odo readings be too much risk for little and likely no benefit to the owner or any car dealer. If it was 10k or more then it starts to make sense but for the miles covered I'd expect a roll back to be about 20-30k to make the car seem more average mileage.

    looks suspect to me

    owner was doing an average of 20k per year so it looks like the dealer took around 10k off at the tyre replacement

    Ask for previous owner details and try contacting them
    Edited by: "chocci" 31st Jul 2014

    Astec123

    I'd be with many of the others and say it's likely a typo as a 6 and 5 … I'd be with many of the others and say it's likely a typo as a 6 and 5 look very similar at a quick glance. If it's had a full main dealer service history it likely will have had that every year so ford will be able to confirm the mileage intervals at the services that have been completed as it's part of their recording processes. My only other advice would be have a look at the broader picture- Most drivers don't change their habits, I'd presume this has been 1 owner from new, so look to the annual distances covered and see if anything looks amiss in the distances over it's full history.- the difference would seem to me too small to make any real difference to the value of the car, 2-3k will on the odo readings be too much risk for little and likely no benefit to the owner or any car dealer. If it was 10k or more then it starts to make sense but for the miles covered I'd expect a roll back to be about 20-30k to make the car seem more average mileage.

    if they had mistaken a 6 for a 5, then it would have gone from 53k to 52k in 4 months

    You obviously have doubts about the car. So why take the risk - walk away?

    I'd tell them you are concerned and ready to walk from the deal. Get them to drop the price.

    Original Poster

    joxeruk2000

    I'd tell them you are concerned and ready to walk from the deal. Get them … I'd tell them you are concerned and ready to walk from the deal. Get them to drop the price.



    i am thinking along the same lines. I am worried about my £1000 deposit that i paid to reserve the car.
    Edited by: "whitebag" 31st Jul 2014

    Was the car on a lease?

    Very common for lease cars to have mileage adjustments to bring them down into the lease limits and avoid penalties.

    Otherwise what is the timing belt interval? Is there a big expensive service due at 60K?

    whitebag

    i am thinking along the same lines. I am worried about my £1000 deposit … i am thinking along the same lines. I am worried about my £1000 deposit that i paid to reserve the car.


    why would they drop the price now you have paid a deposit? If you walk away, then you can kiss goodbye to that £1000
    Edited by: "chocci" 31st Jul 2014

    mas99

    Was the car on a lease?Very common for lease cars to have mileage … Was the car on a lease?Very common for lease cars to have mileage adjustments to bring them down into the lease limits and avoid penalties.Otherwise what is the timing belt interval? Is there a big expensive service due at 60K?


    Timing Belt Interval Frequency - Months 120
    Timing Belt Interval Mileage 125000

    chocci

    why would they drop the price now you have paid a deposit? If you walk … why would they drop the price now you have paid a deposit? If you walk away, then you can kiss goodbye to that £1000



    because a major descripincy not known at the time of placing the deposit has now come to light
    thats a legit reason to cancel should you need to.
    only ford can guarantee the mileage and if they have serviced it every time
    i would take their "warranted mileage" with a pinch of salt

    buyer beware - is always the thing to remember
    even if it is a typo the question will always be on your mind and that of any future buyer

    Original Poster

    mas99

    Was the car on a lease?Very common for lease cars to have mileage … Was the car on a lease?Very common for lease cars to have mileage adjustments to bring them down into the lease limits and avoid penalties.Otherwise what is the timing belt interval? Is there a big expensive service due at 60K?


    yes its a ex-lease car. Not sure about the service though. It was last serviced at around 53k

    Original Poster

    mrwhitelabel

    because a major descripincy not known at the time of placing the deposit … because a major descripincy not known at the time of placing the deposit has now come to lightthats a legit reason to cancel should you need to.only ford can guarantee the mileage and if they have serviced it every timei would take their "warranted mileage" with a pinch of saltbuyer beware - is always the thing to remembereven if it is a typo the question will always be on your mind and that of any future buyer



    i completely agree with you on this.

    To get road fund licence, mileage is not required but some lease company systems will not allow an empty field. This means the operator will "make up a mileage" to override this. Would not worry on this detail but would have been concerned if it was for a service or garage repairs.

    mrwhitelabel

    because a major descripincy not known at the time of placing the deposit … because a major descripincy not known at the time of placing the deposit has now come to lightthats a legit reason to cancel should you need to.only ford can guarantee the mileage and if they have serviced it every timei would take their "warranted mileage" with a pinch of saltbuyer beware - is always the thing to remembereven if it is a typo the question will always be on your mind and that of any future buyer


    good luck using a typo as a reason to get a refund of a deposit.

    Original Poster

    I thought I'll update everyone who helped. I decided not to go ahead and buy the vehicle.

    They (car supermarket) in the end agreed on refunding the deposit. It may take a few days before i get the money back into my bank account though.

    Once again, many thanks to all who responded.

    Cheers
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