Disk Drive not working

Banned 25
Found 15th Nov 2008
When I open my computer, the disk drive does not show. I cannot run any disks and when I try to restore it does not work (tried 6 different dates).

Read somewhere it might have something to do with itunes? Any techies know how to fix this?

Thanks

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25 Comments

Original Poster Banned

nope?

do you have a windows/restore disk?if so try and boot off that to see if the drive has failed or not if it does boot ok then it sure is a windows prob and you can take it from there

if your pc boots from abootable disk from post. I would say that the dvd drv is ok
have you loaded Itunes on your system, if so then that sometimes corrupts the ide controller. go into devicemanager and see if they is a yellow exclamation mark on the drv, if so then you need to remove the upper & lower filters. ( support.microsoft.com/kb/…060 ) that should curer your problem

cheers

Original Poster Banned

thanks Yogi but it did not work. The disk drive is not listed on device manager, so I presume I need to re install, but cannot locate a disk drive on the list! No make matters worse I have not got the original disks!

Have you checked the cables? Also does the drive show up under BIOS?

if the drv is missing in device manager and you are not able to boot from cd at post then you need a dvd drv.

do you know what i mean booting from post

]This may be of some help!!

(which is pretty much waht Yogi linked to so just igonre me )

Original Poster Banned

Shengis;3472381

Have you checked the cables? Also does the drive show up under BIOS?



Its a laptop, no doesnt show under BIOS, only the HDD & SD port

Original Poster Banned

yogi99;3472390

if the drv is missing in device manager and you are not able to boot from … if the drv is missing in device manager and you are not able to boot from cd at post then you need a dvd drv.do you know what i mean booting from post



nope:?

The problem is caused by incorrect filters that specify the drive letters. Open up regedit, and go to this key:

SYSTEM/CurrentControlSet/Class/{4D36E965-E325-11CE-BFC1-08002BE10318}

Delete the entries for LowerFilters and UpperFilters and restart.

peteivy;3472422

]This may be of some help!!



this info is in my post above yours

Original Poster Banned

ElliottC;3472432

The problem is caused by incorrect filters that specify the drive … The problem is caused by incorrect filters that specify the drive letters. Open up regedit, and go to this key:SYSTEM/CurrentControlSet/Class/{4D36E965-E325-11CE-BFC1-08002BE10318}Delete the entries for LowerFilters and UpperFilters and restart.



already done this

hankmarvin4;3472428

nope:?



ok what unit is laptop or desktop
have you got a windows disk if so put that in the drv and then turn unit off,then turn unit on again and see if it boots from that disk, if not then restart machine and press f1,f2 or delete to enter the bios and then goto boot options and make sure the cdrom drv is the first boot device, then save the changes and unit will restart, this time it should boot from the disk, see what happens

hankmarvin4;3472427

Its a laptop, no doesnt show under BIOS, only the HDD & SD port



Sounds like its ******ed then:thinking:

Shengis;3472539

Sounds like its ******ed then:thinking:



Yep dvd drv needs replacing

Original Poster Banned

yogi99;3472479

ok what unit is laptop or desktophave you got a windows disk if so put … ok what unit is laptop or desktophave you got a windows disk if so put that in the drv and then turn unit off,then turn unit on again and see if it boots from that disk, if not then restart machine and press f1,f2 or delete to enter the bios and then goto boot options and make sure the cdrom drv is the first boot device, then save the changes and unit will restart, this time it should boot from the disk, see what happens



Its a laptop

But it isnt showing in the BIOS menu.

Have not got the windows disk!

Can I use another windows disk? I.e. if from a mates laptop?!

Original Poster Banned

Shengis;3472539

Sounds like its ******ed then:thinking:



This is the only thing I understand!

I agree!

It is probably to do with the FM disk. 1 of the millions of problems experienced today and yesterday

go to the SI Forums all the answers are there.

]http//co…om/

you dont have to be a member to read the general questions, and there are a lot regarding this

good luck and be patient

Original Poster Banned

New post soon - any deals on a laptop DVD drive?

***** laptop!

hankmarvin4;3472565

This is the only thing I understand!I agree!




sorry m8 I did not see the post early saying the that the cdrom is not in bios

it needs replacing

one more thing what make and model of laptop is it

Original Poster Banned

yogi99;3472600

one more thing what make and model of laptop is it



Packard Bell EasyNote mv46-008

hankmarvin4;3472625

Packard Bell EasyNote mv46-008




ok on these models sometimes the dvd drv comes loose

remove the battery, keep the unit upside down, look where the dvd drv is fitted there should be one screw holding it in, if remove the screw and the slide the dvd drv out abit, then push back in hold in place and put screw back, go into bios and see if the dvd drv is there now,

Original Poster Banned

yogi99;3472671

ok on these models sometimes the dvd drv comes loose remove the battery, … ok on these models sometimes the dvd drv comes loose remove the battery, keep the unit upside down, look where the dvd drv is fitted there should be one screw holding it in, if remove the screw and the slide the dvd drv out abit, then push back in hold in place and put screw back, go into bios and see if the dvd drv is there now,



It worked! Not only have you saved me a few quid on a new drive, but more importantly I can play FM 2009 tonight!

Can't thank you enough! Repped!:thumbsup:

hankmarvin4;3474849

It worked! Not only have you saved me a few quid on a new drive, but more … It worked! Not only have you saved me a few quid on a new drive, but more importantly I can play FM 2009 tonight!Can't thank you enough! Repped!:thumbsup:



HI
I glad to hear you got it workin enjoy you game

cheers

yogi99
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