disney plus login not working lg tv

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Posted 19th Apr
Have just signed up to disney plus

It works on my iphone but on my LG "smart" tv, it says "email not recognised"

How do I get it to work on the big screen?
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If it says email not recognised, then you’re entering the wrong email. It isn’t a problem with the TV.
Edited by: "ReecesWaffle95" 19th Apr
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If it says email not recognised, then you’re entering the wrong email. It isn’t a problem with the TV.
Edited by: "ReecesWaffle95" 19th Apr
my email ends in virgin.net but had accidentally typed virgin.met when registering

went on to the chat (on website) and they have changed it

the app now works
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