Disney rewards points missing from account, do they expire?

    I opened a Disney rewards account last year and had around 200 points from joining, doing a survey and entering a code the AsdaCompetition one, i logged into the account today to add my daughters points from her christmas dvd's and my total was 0 ? Any ideas why they might be gone

    1 Comment

    Try this first as per their website

    My point balance seems wrong. What should I do?
    Sometimes your computer's cache (sort of like short-term memory for your browser) will keep you from seeing the most current information, especially if your point total changed since you logged in. If your total seems incorrect, try logging off, close all browser windows, open a new browser window, and log back in. If that doesn't work, let us know by using our Contact Us form

    Further details here…htm

    Edited by: "pluves1" 12th Jan 2011
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