DisneyStore US - Now Blocking International Customers?!

16
Found 16th Nov 2009
I've been shopping on the US version of the DisneySite for years. Every Christmas I spend hundreds of pounds on it. The UK version of the site is poor and lacks content.

However, I can't even get on to the US version of the site now. They are redirecting all non-us IP's to the appropraite site (despite still offering international shipping on the US site).

I can use a Proxy to access the US site but will not input card details over a proxy.

Any ideas how to get around this and logon to the Disney US site?

Why have they done this?! It has never been a problem before.
Community Updates
MiscDisneyUsa
16 Comments
email/contact them.
Been like it for over a year according to ]this
Original Poster
Can't have been.

I placed an order with them last Christmas and thena gain in March. It was fine then, and it was fine when I was deciding what to buy around 2 weeks ago.

I'll have to contact them but I don't think they are going to be too helpfulk considering this is obviously a tergeted move. Weird since they still allow international shipping even as I type this.
what about one of those programs that hides your IP address... ?
Original Poster
I can use a Proxy to access the US site but will not input card details over a proxy. Not secure.
Original Poster

Thank you for your email and the opportunity to bring more magic to … Thank you for your email and the opportunity to bring more magic to yourDisneyStore.com experience!I am so sorry to hear about the problems you have had with your orderand apologize for any inconvenience this may have caused. Uponreviewing your concern, I am happy to inform you, please follow thislink http://www.disneystore.com/us_store . If this does not resolveyour concern or if you have additional questions or concerns, pleasefeel free to contact us at (800) 328-0368.I was pleased to assist you today and hope that you will continue toshop with us at DisneyStore.com.Have a Magical Day!!!!Sincerely,PorscheThe DisneyStore.com Team



Thanks Disney.
disneystore.com/ works just fine on its own.
Seems they stopped the redirect.
do you not get charged customs tax or having their items shipped here?
Have a Magical Day!!!!

Sincerely,

Porsche
The DisneyStore.com Team

Gosh it really IS magic!!! Even the cars can speak!!!
ClarityofMind;6909532

Have a Magical Day!!!!Sincerely,PorscheThe DisneyStore.com Team Gosh it … Have a Magical Day!!!!Sincerely,PorscheThe DisneyStore.com Team Gosh it really IS magic!!! Even the cars can speak!!!



:giggle:
Original Poster
Babbabooey;6907253

http://www.disneystore.com/ works just fine on its own.Seems they stopped … http://www.disneystore.com/ works just fine on its own.Seems they stopped the redirect.



Still sending me to the UK Disney site as of the time of this post.

mai;6909521

do you not get charged customs tax or having their items shipped here?



Yeah. They used to use UPS, which was great. The Customs value was always low, but not they use DHL who demand payment on the door and seem to make up their own little charges out of nowhere. My advice if you want to keep it low is to order 'smaller' items so they can all go together in a box - DHL loves to OVERcharge for multiple boxes and heavy items. I wish they still used UPS.
yes still the same get redirected to the uk site

would have loved to see what the us site had to offer
The link above (disneystore.com/us_…ore) takes me to what looks like the US store as everything is in dollars - I can't quite get to the checkout stage as you need a login.

John
Banned
Johnmcl7;6912064

The link above (http://www.disneystore.com/us_store) takes me to what … The link above (http://www.disneystore.com/us_store) takes me to what looks like the US store as everything is in dollars - I can't quite get to the checkout stage as you need a login.John



agreed, maybe they need to clear their cookies? :giggle:

http://farm3.static.flickr.com/2633/4111146502_109a3451f2_o.jpg
Banned
it works fine for me to
Original Poster
I got a second email off Disney this morning.

Told me that I couldn't access the US site outside the US for 'LEGAL REASONS'.

Funny that this contradicts the email I got from them (posted earlier in the thread).

But the main link appears to be working again now anyway.

Weird really isn't it?
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