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    Do CEX send a prepaid package or a courier to collect a mobile?

    I ask because a guy from UK Mail just came to my door to collect a parcel, I presumed he was here to pick up a pair of shoes which were the wrong size and that i had arranged a return for. Turns out I was looking at the US size, so I cancelled the return yesterday. But now im wondering whether he was here to pick up my phone that I'm selling to the CEX website.

    6 Comments

    SuperEd

    no you send it to them via your own expense

    goonertillidie

    no you send it to them via your own expense



    No, for mobiles and iPods they send a pre-paid padded envelope.

    Beware of selling to these cowboys - I sent them a mint almost brand new HTC HD2 which they were offering £216 for at the time - they tried to say it was scratched and locked when it most certainly was not. Luckily I had taken pics before I sent it. They refused to send me the phone back or look at it again and tried to fob me off with a payment of £125.

    I issued proceedings in the small claims court - and they very quickly paid up in full, knowing damn well they hadnt got a leg to stand on. Scammers and cowboys.

    SuperEd

    dontdothatagain

    No, for mobiles and iPods they send a pre-paid padded envelope.



    didnt for me - saying that i wouldnt use them again

    They have always been good to me (touch wood).

    Paid me £62 for a 1st gen iPod touch! Took a bit of time but very good money.

    I'd strongly advise against using them online. Go in-store if you are able to, or attempt to sell on here before even contemplating sending anything to them.
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