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    DO NOT ORDER FROM STORE4.COM

    i ordered 2 blu ray movies back in dec 2007 but the dvd editions turned up instead so i retuned them to the returns address via signed for delivery, They got there about a week later but they never refunded me, I never even got a email reply from them and it cost in total £57.90p.
    They have since changed the reruns address on the site too to a usa address where as before it was based in jersy po box 623.
    any advice on what to do?

    Thankyou

    8 Comments

    Did you pay with credit card?

    Admin Name........... Store4 Limited
    Admin Address........ P.O. Box 836
    Admin Address........
    Admin Address........ Claverack
    Admin Address........ 12513
    Admin Address........ NY
    Admin Address........ UNITED STATES
    Admin Email.......... [email protected]
    Admin Phone.......... +1.8707518116
    Admin Fax............


    try email direct to the admin, if that fails give them a ring.

    if that fails...


    go and petrol bomb their building.

    Original Poster

    Debit card im afraid

    ive been advised to fill in a debit card dispute form down at my local branch which ill do next week but the assistant says 9/10 it doesnt help the customer.

    ALWAYS pay by credit card when buying over the internet.

    guilbert53;1686812

    ALWAYS pay by credit card when buying over the internet.



    some of us don't have that luxury

    Original Poster

    i have a credit card its just i used my debit card for the convienience,

    Kichigai;1686958

    some of us don't have that luxury



    it's not a luxury ,it's a neccesity when ordering from the net .It's the only way you can guarantee a refund.

    ricko;1692732

    it's not a luxury ,it's a neccesity when ordering from the net .It's the … it's not a luxury ,it's a neccesity when ordering from the net .It's the only way you can guarantee a refund.



    I think the point that was being made though, is that not everyone is able to get accepted for a credit card.
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