do not use https://www.oakfurnituresolutions.co.uk

1
Found 24th Jan
I received a email
Dear Customer,

VERY IMPORTANT - Your order with Oak Furniture Solutions (Contemporary Oak Furniture Ltd) is ON HOLD. Please read all information below fully.

We are very sorry to inform you that your order placed with Contemporary Oak Furniture Ltd will not be fulfilled and delivered to you at the present time. Your order is on hold until further notice. We have listed some Frequently Asked Questions below with information on why this has happened and what will happen next.

Why is my order on hold?

Contemporary Oak Furniture Ltd has filed a notice of intention to appoint an Administrator. It has not yet gone into administration but has dramatically reduced its operations. A buyer is being sought for the business; however, due to these uncertain circumstances all outstanding orders have been put on hold with immediate effect.

Am I going to receive my order?

It is uncertain whether goods and services ordered will be supplied at the present time. We’re very sorry that we cannot provide any further details at this stage; however, all customers will be contacted before the close of business on Wednesday 31st January with another update.

Can I cancel my order?

The company is not able to process any cancellations or give any refunds.

Am I able to get my money back?

Customers who have paid by credit and debit card may be able to apply for a refund from their card issuer. Please follow the advice from the following links:

theukcardsassociation.org.uk/wm_…pdf

moneysavingexpert.com/sho…ack
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1 Comment
Richard_Richard11 m ago

Disgusting thing is they are still taking orders so essentially thieving …Disgusting thing is they are still taking orders so essentially thieving cash with no thoughts of fulfilling orders.Hope you used a credit card op.


I you go on the site, you can add items to your basket, but there doesn't appear to be a "Checkout" button. So it looks like they are not taking orders at the moment. I just added random items to see.

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Edited by: "artnada" 24th Jan
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