do you have to cancel astraweb

5 replies
Found 15th Jul 2009
Hi,

I signed up for astraweb last month it was an Unlimited DSL account - if I want to stop using it will it just time out at the end of my month contract or do I need to cancel it - I can't see anywhere in my account section to cancel it?

Cheersm
worto.

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5 Comments

Do they have any card details?

Original Poster

I paid by CC but that doesn't setup a direct debit does it? I think it'll just time out but I know quite a few people on here use it so though I'd double check - I really don't need another months access.

I pay through PayPal and they just debit every month for mine. Check the mothod of payment you used. They are quite good though. I switched to a cheaper accounts with them and forgot to cancel the original. They refunded in full, no questions asked.

Send them an email, they are quick at responding.

worto03;5754461

I paid by CC but that doesn't setup a direct debit does it? I think it'll … I paid by CC but that doesn't setup a direct debit does it? I think it'll just time out but I know quite a few people on here use it so though I'd double check - I really don't need another months access.



Contact them and let them know. better safe than sorry. :thumbsup:

Original Poster

OK will do guys - cheers.
worto.
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