Do you think New Look will refund postage costs?

I just got a cardigan delivered, from New Look, paid for next day delivery as need it for Saturday - anyways it's got a big hole in it, i'm talking 10cm wide...SO annoyed!!

Will they refund the postage??


Or they may send you a returns label pre paid.
Edited by: "geegee-pinata" 13th Oct 2010

They will accept it instore.

Original Poster

Sorry I mean the original £4.95 I paid for Next Day x

Send them a ranting e-mail and see what they say.
Nothing ventured and all that!
I would definately expect a refund

they will def refund that

Original Poster

Thanks everyone, I needed to ask someone, i'm so pee'd off!! x
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