Found 6th Oct 2010
...build a snowman

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37 Comments

ADSL? No you don't. There must be something wrong with your set up I think.

deek72

ADSL? No you don't. There must be something wrong with your set up I … ADSL? No you don't. There must be something wrong with your set up I think.



+1

Adam2050

+1



+2

+1 Try calling virgin then, hardly rocket science

Once it starts working, you'll love it.

I pay for 10Mb and I always get full speed download. The great thing about fibre is you don't get the fluctuation in speed which ADSL gives.

shauneco

+2


+3

2 things you can do:

1)contact virgin and ask them to help


or


2)rage like a child on a internet shopping forum



I have a 50mb . It is as fast as it state



+2


keluar

I have a 50mb . It is as fast as it state

deek72

ADSL? No you don't. There must be something wrong with your set up I … ADSL? No you don't. There must be something wrong with your set up I think.



Well why not use that then? I don't get it. Or did you mean ADSL2+ at work?

the porter

+3



What the hell... +4!

Dude, you will love it. Mine is 50meg, and couldn't fault it.

Call them, sort it.

cw9652

What the hell... +4!Dude, you will love it. Mine is 50meg, and couldn't … What the hell... +4!Dude, you will love it. Mine is 50meg, and couldn't fault it.Call them, sort it.



+1

Banned

http://dan-jackson.com/smilies/1.jpg

dcx_badass

Well I always got a consistent speed on my ADSL at home, where as this … Well I always got a consistent speed on my ADSL at home, where as this Virgin crap is un-usable except after 1am, or between 10am - 2pm. Rest of the time I don't bother.Going to ring tomorrow and see what they say or consider ditching them.



sounds like your nets being throttled for downloading too much thats why it improves after midnight but mines go's from 20 mb down to 300kps or so if ive downloaded a lot that day

dcx_badass

No, home = home = LeedsVirgin = Uni.



Ahh. Got it. So have you asked neighbours if theirs is ok? Or are you in shared accomodation? If that's the case your mates might be hammering it hence the throttling.

post your upstream and downstream power levels from the modem config.

http://192.168.100.1/CmDnstream.asp post those
http://192.168.100.1/CmUpstream.asp post those

Banned

snr is ok
try connecting directly to the router by cable if you haven't already
Do a speedtest at speedtest.net/

Banned

Virgin Beats Sky, just ring virgin up and say the speeds are cr*p please sort it, and they will send an engineer round.

try this one. http://192.168.100.1/

dcx_badass

Well it's working again now, but will do a speedtest tomorrow, even … Well it's working again now, but will do a speedtest tomorrow, even though they're completely unreliable.



again this sounds like throttling as its reset at midnight the same as mines does when ive downloaded a few things

edit found this

We don't like traffic jams
At Virgin Media, we want all our customers to get the best possible broadband service. That means speedy downloads for all customers - not just a few.

This helps to ensure sure that the service doesn't get blocked up with people using more than their fair share - which means less traffic jams

How does it affect me?
Customers with Broadband size: XXL (50Mb) – your downstream usage excluding file sharing traffic (see below) remains unaffected and we'll soon be increasing your upload speeds from 1.5Mb to 5Mb. However during peak times we'll need to slow you back to 1.75Mb if your upload usage is particularly high.

Customers with Broadband size: XL / L / M – during peak times, we moderate the speeds of the very small proportion of customers who are downloading and/or uploading an unusually high amount. Where we improve upload speeds, we'll also be adjusting our traffic management in the upgraded areas so everyone can get a fair share.

National Broadband customers

This policy applies for our cable customers only.

There's a separate policy for our National broadband customers (if you get broadband down your normal phone line).

National Broadband traffic management

File sharing
At peak times we also slow down the speed of file sharing traffic – that's services like Limewire, Gnutella, BitTorrent and Newsgroup (Usenet) traffic. You will, of course, still be able to use these services, but downloads and uploads will take longer during these peak periods.

shop.virginmedia.com/hel…tml


Edited by: "crickyo" 7th Oct 2010

crickyo

again this sounds like throttling as its reset at midnight the same as … again this sounds like throttling as its reset at midnight the same as mines does when ive downloaded a few things

throttling wouldn't cause the problems hes experiencing.

Banned

dcx_badass

But it's doing it everyday, even during the day outside those hours when … But it's doing it everyday, even during the day outside those hours when we haven't been downloading. And it started working at 11 ish.



did you try using the proxy?

Anyway you are throttled for 5 hours from when you hit the limit. So if you hit the limit at 6pm then it would be back to normal at 11pm.

You should still get 5mb though, but obviously if somoene else is downloading at the full 5mb speed then your speed will be practically zero.

deathtrap3000

throttling wouldn't cause the problems hes experiencing.



maybe not but its strange the way it improves at different times of the day and for me i have always found its been virgin slowing my connection down , its strange because your getting full speed now which would suggest that there is not a problem with the line , maybe a rogue program in one of your computers is gobbling bandwith i know my ps3 slows everything down when i stream to it

Banned

deathtrap3000

throttling wouldn't cause the problems hes experiencing.



I think it's definately a possibility

lol id listen to moss i mean he did come up with a moth ladder for when they are stuck in the bath

seems on the 20mb or xl package you are limited to 7gb before throttling before 3pm and 3.5gb between 4-9
virginmedia.com/myv…php
Edited by: "crickyo" 7th Oct 2010

Post on the official Virgin Media forums and one of their tech team will reply. They are rather good at sorting things out, just post your stats on the forum.

First go through this..
Speed issue checklist

Then make a post on their forums advising of the issue with your modem statistics.
10/20 cable section

If need be they will get an engineer sent out to you.
Edited by: "thrustmaster" 7th Oct 2010

crickyo

maybe not but its strange the way it improves at different times of the … maybe not but its strange the way it improves at different times of the day and for me i have always found its been virgin slowing my connection down , its strange because your getting full speed now which would suggest that there is not a problem with the line , maybe a rogue program in one of your computers is gobbling bandwith i know my ps3 slows everything down when i stream to it



If it is taking 30 seconds to load HUKD it is definitely not due to throttling, could be over-utilisation.

Here is a link to the traffic management table
Traffic management table

Edited by: "thrustmaster" 7th Oct 2010

thrustmaster

Post on the official Virgin Media forums and one of their tech team will … Post on the official Virgin Media forums and one of their tech team will reply. They are rather good at sorting things out, just post your stats on the forum.First go through this..Speed issue checklistThen make a post on their forums advising of the issue with your modem statistics.10/20 cable sectionIf need be they will get an engineer sent out to you.



just read some of that it advises buying a wireless n router and dongle for the xxl or 50mb package am i wrong in thinking that this is slightly strange because im sure it clearly stated on my router when i bought it that it was 54mbps ,obviously the new tech should be faster but would it be beneficial to change when my router is still capabl of faster speeds than my modem ?

ps. the traffic management was in my last post
Edited by: "crickyo" 7th Oct 2010

Sorry for reposting the traffic table, not sure how I missed that

Edited by: "thrustmaster" 7th Oct 2010

crickyo

just read some of that it advises buying a wireless n router and dongle … just read some of that it advises buying a wireless n router and dongle for the xxl or 50mb package am i wrong in thinking that this is slightly strange because im sure it clearly stated on my router when i bought it that it was 54mbps ,obviously the new tech should be faster but would it be beneficial to change when my router is still capabl of faster speeds than my modem ?ps. the traffic management was in my last post

in real world conditions you will never achieve 54mbps on a g network. about 30mbps is likely.

Even on my Wireless N router and USB stick I still rarely get over 30Mbps. Full 50 from using the cable though

thrustmaster

Even on my Wireless N router and USB stick I still rarely get over … Even on my Wireless N router and USB stick I still rarely get over 30Mbps. Full 50 from using the cable though



deathtrap3000

in real world conditions you will never achieve 54mbps on a g network. … in real world conditions you will never achieve 54mbps on a g network. about 30mbps is likely.



cool so unless i do some serious upgrade to my line ill not need it then , i hate the whole up to ...thing with speeds and memory sizes what ever happened to under promise and over deliver eh lol dont think ive bought anything recently that lives up to the hype eg 80gb ipod classic is really a 73.3gb ipod classic 20gb xbox 360 closer to 15 lol

dcx_badass

That is the same for all memory devices as hard drive makers say 1000mb = … That is the same for all memory devices as hard drive makers say 1000mb = 1GB, Windows says 1024mb = 1GB.And that's how you get the difference.



i know why theres a difference but i just mean why cant they advertise it as a 70gb rather than say it has more memory than is actually available when the drive is formatted its not just windows its the same on macs oO

dcx_badass

Yes, because it's correct that 1024mb = 1GB, so MAcs and Windows do that, … Yes, because it's correct that 1024mb = 1GB, so MAcs and Windows do that, but the manufacturers don't so that they can say you get more. Anyway we're going off topic.



yeah but we all know your being throttled for your downloads :P

Banned

crickyo

+1 Try calling virgin then, hardly rocket science


+2

Tough call really - whinge on a shopping forum or ring them up............
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