Does anybody here work for Pandora (or know their returns policy upside down and inside out)?

Posted 30th Dec 2016
Hi all,

I was given a gorgeous Pandora bracelet for Christmas by a friend. Unfortunately it's a bit too big and I need to try a smaller size. I went to my local Pandora shop today but there was a massive queue to get in and I couldn't cope with it so I left.

The bracelet was purchased on 26th November and the gift receipt says they will exchange within 30 days. 30 days from 26th November was the 26th December. My friend said they extend their Christmas returns policy and thinks I have until the 15th January to exchange it. Any advice would be much appreciated!
Community Updates