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    Does anyone know a repair company to fix a microwave ?

    Cut a long story short i bought a samsung smart oven its new but has no warranty and the glass on the out side of the door has smashed .
    gave samsung a ring they fobbed me off with some random mobile number so not to sure were to go or what to ?

    21 Comments

    bin it and by new

    Any idea what Model number it is ?

    just for the call out fee would be more than the price of some microwaves now so my advice is get rid of your old one buy a new one and just get extra cover for it.

    Look in your local Yellow Pages for Microwave repairs.

    Be warned it may cost more to repair than you paid.
    The bulb on my bargain Delonghi combi microwave went and finding it was a sealed unit and not something anyone other than a qualified expert could/should do I phoned around and it was about £40 + parts just to replace.

    As the microwave only cost £49.99 on a Homebase instore misprice I now use it with no light.

    Just buy a new one - cant be that expensive

    Original Poster

    its a BCE1197 worth just under 300 i could use it with out the glass as theres glass on the inside and plastic in the middle just not on the out side so not sure what to do lol

    mumzyleah;2695039

    its a BCE1197 worth just under 300 i could use it with out the glass as … its a BCE1197 worth just under 300 i could use it with out the glass as theres glass on the inside and plastic in the middle just not on the out side so not sure what to do lol



    Do not use it without the outer glass.

    Microwaves are very dangerous if not used correctly.

    Phone up a local repairer with the model number and ask for a price, if it is a £300 model then might be worth paying.

    Banned

    "new but has no warranty"

    Did you buy it from some bloke down the pub?

    You can get a new one for £189 so be careful as to what any repair might cost you.

    jualdomestics.com/ind…=63

    KDH001;2695217

    You can get a new one for £189 so be careful as to what any repair might … You can get a new one for £189 so be careful as to what any repair might cost you.http://www.jualdomestics.com/index.php?act=viewProd&productId=63



    Buy a new one and return the damaged one for a refund with the new receipt.

    Original Poster

    csiman;2695202

    "new but has no warranty"Did you buy it from some bloke down the pub?



    lol no flebay

    Original Poster

    Den38;2695249

    Buy a new one and return the damaged one for a refund with the new … Buy a new one and return the damaged one for a refund with the new receipt.



    i did think of doing that but they have serial numbers on and they might look

    Original Poster

    KDH001;2695217

    You can get a new one for £189 so be careful as to what any repair might … You can get a new one for £189 so be careful as to what any repair might cost you.http://www.jualdomestics.com/index.php?act=viewProd&productId=63



    thanks will just have to look around :thumbsup:

    Banned

    mumzyleah;2695303

    lol no flebay


    ask the seller for the receipt

    was it smashed on arrival? or did it smash when you turned it on as it may well have been a reject, hence ebay.

    I see from your profile that you are in Stevenage

    Try

    R P S Domestic Appliance Repairs & Sales
    66 Wisden Road
    Stevenage, Hertfordshire, SG1 5JA
    (01438) 358498

    or a Yell.com search for your area

    ]http//ww…rts

    Original Poster

    Den38;2695357

    I see from your profile that you are in StevenageTryR P S Domestic … I see from your profile that you are in StevenageTryR P S Domestic Appliance Repairs & Sales66 Wisden RoadStevenage, Hertfordshire, SG1 5JA(01438) 358498 or a Yell.com search for your area]http://www.yell.com/ucs/UcsSearchAction.do?scrambleSeed=95405973&keywords=microwave+repairs&companyName=&location=stevenage&searchType=advance&broaderLocation=&clarifyIndex=2&ooa=&M=0&ssm=0&rad=&lCOption32=Microwave+Ovens+-+Repairs+%26+Parts



    thanks for that will give them a call

    csiman;2695339

    ask the seller for the receiptwas it smashed on arrival? or did it smash … ask the seller for the receiptwas it smashed on arrival? or did it smash when you turned it on as it may well have been a reject, hence ebay.




    It probably smashed when it fell from the back of the lorry. :whistling:

    mumzyleah

    Here's a link to currys partmaster for your microwave:

    partmaster.co.uk/cgi…ung

    Now, they appear to have an inner door, which appears to house the faraday cage bit, but they don't list the outer door. A quick phone-call might reveal whether they can supply it or not.

    You can call them on 0870 442 6996.

    Original Poster

    thekanester;2728662

    mumzyleahHere's a link to currys partmaster for your … mumzyleahHere's a link to currys partmaster for your microwave:http://www.partmaster.co.uk/cgi-bin/search.pl?query=Samsung%20BCE1197B&brand=Samsung&model=BCE1197B&path=111091&model_pre=BCE1197B&model_ref=221326&brand_ref=178&shop=samsungNow, they appear to have an inner door, which appears to house the faraday cage bit, but they don't list the outer door. A quick phone-call might reveal whether they can supply it or not.You can call them on 0870 442 6996.



    Thanks for your help
    left you rep :thumbsup:

    mumzyleah;2695315

    i did think of doing that but they have serial numbers on and they might … i did think of doing that but they have serial numbers on and they might look

    dont do that as the serial numbers for the microwaves will be different if they check,just buy a new one exactly the same and change the doors over but wait at least a couple of weeks and at least use it a few times,then just take the new one back for a refund,hope that helps you
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