Does anyone know how to get onto live chat with EE?

5
Posted 31st Jan
Does anyone know how to get onto live chat with EE?

I did it a few days ago but, for the life of me I cannot remember how I did it. There doesn't appear to be a live chat option on the website anymore?
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scorpio_king31/01/2020 17:21

hope this …hope this helps:https://community.ee.co.uk/t5/Pay-monthly/How-to-live-chat-with-EE-team/td-p/737097


Unfortunately not. I have been on that page, even after logging in, theres no option for live chat for me.
click "EE" under Customer service queries - phone numbers and live chat
wait upto 15mins for the "chat to us" button appears
Bizarrely, they don't seen to use any kind of queuing system, so you have to click the button when an operator is free, then hope you can get through the setup screens (plural) before someone else grabs the slot. Dreadful system really.
Usually shows up if you are in the shop page
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