Does anyone know the email address for the PIP -DWP I havw a disabled young person who needs to complain about none entitlement

12
Found 23rd Mar 2016
Does anyone know the email address for the PIP -DWP I havw a disabled young person who needs to complain about none entitlement

12 Comments

Hi couldn't find an email address online but found:

DWP - Personal Independence Payment claims
Telephone: 0800 917 2222
Textphone: 0800 917 7777
Monday to Friday, 8am to 6pm

If they have "failed" their assessment for PIP, you should request a Mandatory Reconsideration. Just phone and ask. This has to be within a month. Then, you can put together an appeal, saying why you disagree with the decision. If that appeal fails, your last option is to ask for a tribunal. You may want to ask for support from their medical professionals, GP etc and from an agency such as Welfare Rights. More info here. https://www.gov.uk/pip/appeals
Good luck.

From the limited information you have given your friend may be at the mandatory reconsideration stage in which case read this:-
Benefits >Sick or disabled people and carers >Personal Independence Payment Challenging a PIP decision - mandatory reconsideration
Alternatively thye next stage may have been reached in which case read this:-
Benefits >Sick or disabled people and carers >Personal Independence Payment >Challenging a PIP decision - apply for a tribunal hearing
Alternatively, I sense some anger here in which case you are wishing to complain - the process is outlined within the following link:-
Complaining about the service you’ve received – benefits and tax credits
PIP can be quite complex, frustrating and annoying. Citizens Advice Bureau can help - just get in touch with them.
Edited by: "tardytortoise" 23rd Mar 2016

Atos at It's best.

dereklogan7

Atos at It's best.


Atos don't have the contract anymore...

Try sending to this email : RFP1.PILOT@dwp.gsi.gov.uk

Source

With the pack that was received telling you of the non entitlement it should have contained all the info you need. Basically it is as people have stated above, it will be very unusual for them to change the decision. It will help greatly if you can get supporting evidence from their GP, consultant if any, specialist nurse and occupational health.

Make sure that any evidence you put forward is relevant to why you are claiming i.e. a letter from the GP stating that you suffer from hay fever and headaches will not help a mobility appeal.

It is not unusual for Atos\Capita to overturn decisions they do it all the time, if he\she fails the MR then its appeal and a tribunal where you are very likely to have it overturned if you and medical professionals believe you should be entitled. i got mine overturned and also check to see if you may qualify for PIP - It took me 3 years to claim after going through all the stress of the ESA one, if they have OT or professionals that help them get them to write letters as they are very good at NOT asking your medical professionals you listed for any information on you, and when it comes to Tribunal YOU have to provide the info but at the Tribunal they listen to you and usually seem to have read up on your condition(s).

This may all be changing though as Tories have allocated £2 million I think to employ people to increase the amount of claims and appeals\tribunals that fail and they have a 22 billion black hole to fill in budget and doubt they will close tax loopholes to solve that problem. Makes you wonder what they hire health professionals for if they don't take their word or believe someone medical history.


Edited by: "nikkiandmidgets" 24th Mar 2016

nikkiandmidgets

It is not unusual for Atos\Capita to overturn decisions they do it all … It is not unusual for Atos\Capita to overturn decisions they do it all the time, if he\she fails the MR then its appeal and a tribunal where you are very likely to have it overturned if you and medical professionals believe you should be entitled. i got mine overturned and also check to see if you may qualify for PIP - It took me 3 years to claim after going through all the stress of the ESA one, if they have OT or professionals that help them get them to write letters as they are very good at NOT asking your medical professionals you listed for any information on you, and when it comes to Tribunal YOU have to provide the info but at the Tribunal they listen to you and usually seem to have read up on your condition(s).This may all be changing though as Tories have allocated £2 million I think to employ people to increase the amount of claims and appeals\tribunals that fail and they have a 22 billion black hole to fill in budget and doubt they will close tax loopholes to solve that problem. Makes you wonder what they hire health professionals for if they don't take their word or believe someone medical history.



The process does seem to have become much harder very recently. My child has been refused PIP on transfer from DLA, after a home assessment by a nurse. She recorded several inaccuracies and frankly misleading information, and gave 6 points (not enough), disregarding medical evidence. The appeal then failed, then the tribunal recently upheld the decision to refuse PIP. The tribunal consisted of four people (a "judge = solicitor, a GP, a disability adviser and a DWP rep). They would not let me speak to help my child to answer, although difficulty with communication is one of the recognised elements of her disability. A young woman we know with similar health problems but much less restricted in her life was awarded PIP six months ago so I think it is much harder now. We've nowhere else to go to, now and just have to accept it.

Banned

aninginaneana

If they have "failed" their assessment for PIP, you should request a … If they have "failed" their assessment for PIP, you should request a Mandatory Reconsideration. Just phone and ask. This has to be within a month. Then, you can put together an appeal, saying why you disagree with the decision. If that appeal fails, your last option is to ask for a tribunal. You may want to ask for support from their medical professionals, GP etc and from an agency such as Welfare Rights. More info here. https://www.gov.uk/pip/appealsGood luck.



G

Banned

kamran007

G



Accident. Mod delete please

mrwhitelabel

Atos don't have the contract anymore...


Actually I think you may find that it is the same company, they changed their name due to bad publicity.
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