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    Does anyone know where to write to cancel o2 contract ?

    I came across a thread which ha a sample letter and the address to send it to ... but now cannot find it! Any help would be greatly appreciated.

    many thanks

    14 Comments

    Banned

    Dear O2

    I no longer wish to be an O2 customer. Please cancel my contract.

    I love you

    Love from

    Internet Person

    You can't just cancel. Unless your out of the contract. Otherwise, you need to buy it out.

    Banned

    highguyuk;3924765

    You can't just cancel. Unless your out of the contract. Otherwise, you … You can't just cancel. Unless your out of the contract. Otherwise, you need to buy it out.



    Yes, this too.

    The reason your phone is so cheap is because they stick you on a 12-18 month contract to recoup the costs.

    If you are "out of contract" then just give them a call and tell them you want to cancel, otherwise, you'll just have to wait.

    If you're out of contract just call them, to end contract if you don't want to keep your number, ask for your pac code if you want to take your number to another network.
    If you're still within contract, you'll either have to wait til it ends or pay off the monthly rental for the remaining months.

    Original Poster

    Thanks

    They want it in writing. I am at the end of my contract and dont want them to sneakily renew again as they did last year. Main thing i am after is the address ... letter i can dream up

    duck where are you !

    Original Poster

    can someone please help me with the address ? Cant find it.
    thanks

    RIng them up & ask for it...

    Funny how well google works :whistling:

    Customer Services: 0219 HQ/Bury, O2 online, Dummers Lane, BL9 9QL
    Parent Company: BT Cellnet Limited (No.1743099) of Bath Road, Slough SL1 4DX
    Registered Office: O2 Limited, Wellington Street, Slough, Berkshire SL1 1YP
    Phone return: The Returns Department, FREEPOST, NEA12343, Warrington, WA1 2AA

    Original Poster

    Apologies - it wasnt o2 I needed to write to. It was carrphone warehouse!
    I cannot find it on google - honest!

    Original Poster

    i found this but can someone please confirm its the correct address

    The CARPHONE WAREHOUSE
    PO Box 345
    Unit 19
    Southampton
    SO30 2NR


    Thank you

    Maybe if you go into a store they could confirm the correct address for you. Or phone up the customer service number on your bill and ask for the correct address.

    Original Poster

    donnydude;3969177

    Maybe if you go into a store they could confirm the correct address for … Maybe if you go into a store they could confirm the correct address for you. Or phone up the customer service number on your bill and ask for the correct address.



    You think ? You seen the numptys that work there ? No one knows whats going on. I got different answers from different people who were unsure!

    Original Poster

    i also have

    Carphone Warehouse Ltd
    PO BOX 54740
    London
    NW1 1DD
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