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Domino's Pizza late delivery policy? (1 hour late = next pizza free, 1 hr 30 mins = free pizza & next pizza free apparently)

23 replies
Found 2nd Jul 2012
I was wondering if anyone knew what the general policy was for late deliveries with Domino's Pizza?
I would contact my local store if they answered the phone...but they aren't picking up the call and it's just ringing through, so miscers let me know your experiences and knowledge please.

23 Comments

You get a free 15 minute ride on the delivery guys moped

Im not sure, mines was late once (not that i noticed) and a few days later i got a money off voucher/special deal through the post because it was late.

Original Poster

littlepinkstarz

Im not sure, mines was late once (not that i noticed) and a few days … Im not sure, mines was late once (not that i noticed) and a few days later i got a money off voucher/special deal through the post because it was late.



My order is nearly 45 mins late and the store is not answering the phone

No fish casserole then

Actually, even typing that made my stomach go over.
Edited by: "maccy1" 2nd Jul 2012

Original Poster

maccy1

No fish casserole then



No X)

I have never had dominos deliver before, I hardly ever have takeaway. I haven't eaten all day so I'm hungry.
Finally got through to the store and they are calling the driver as he left ages ago...

did you pay online or cash at door? if its cash at door and its any more than an hour late i would maybe refuse it (depends if you really want the pizza!). I have had to wait about 45 mins before during a busy time so it could still be on its way.

Original Poster

maccy1

No fish casserole then :|Actually, even typing that made my stomach go … No fish casserole then :|Actually, even typing that made my stomach go over.



I'm still haunted by it. A friend cooked fish and just the waft of it gave me nightmares.

Driver is maybe out somewhere hiding eating it

Anytime I've complained about the pizza being late they've always offered me a free one next time. Make sure you speak to the manager and get them to put a note on your account/address.

Original Poster

littlepinkstarz

did you pay online or cash at door? if its cash at door and its any more … did you pay online or cash at door? if its cash at door and its any more than an hour late i would maybe refuse it (depends if you really want the pizza!). I have had to wait about 45 mins before during a busy time so it could still be on its way.



Credit card over the phone. I can't imagine it would be that busy on a Monday evening...
I ordered it at 5pm for 6.30pm delivery so nearly an hour late now.

punkstoner1

Have you ever actually got the free ones?




Yes, every single time

Well i hope the driver comes soon or the store manages to get hold of them, an hour late is a bit too late with no contact with you saying they will be late.

You get satisfaction that no pedestrians were knocked down in the transportation of your dinner.

Original Poster

fluffs, I called again and they offered me my next pizza for free.
Still don't know when/if this one will arrive.

I'm grouchy without food, and all day without food i turn into a monster so I pity the poor guy when he finally gets here X)

Good stuff sweets


PS me too, had nothing all day, I'm about to smash some curry chicken and rice. Enjoy your pizza when it arrives

Original Poster

fluffyundacrakas

Good stuff sweets :)PS me too, had nothing all day, I'm about to smash … Good stuff sweets :)PS me too, had nothing all day, I'm about to smash some curry chicken and rice. Enjoy your pizza when it arrives



Thanks.
Enjoy your curry, I'll probably just head back to bed in 10 mins if it's not here as I feel like crap and too knackered to cook.

no pizza yet SS?

Original Poster

magicbeans

no pizza yet SS?



They sent the same pizza out with a new driver which just arrived with a refund and next pizza free.
Pizza is cold and soggy though

It will probably be covered in pineapple when it does arrive.

Original Poster

punkstoner1

Even the new one?



No, it's the same pizza, they didn't make me a new one, just sent te same one out with a new driver

eeeww suddenly a fish casserole seems appetising.

oh no that sounds lame......u were hungry and it still tasted crap = NASTY PIZZA

dcx_badass

Dominoes is nasty anyway, nevermind two hours old and cold.


True, dat.

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