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    DVD drive thread

    Where did the thread go that was about fixing DVD drives?

    I was halfway through following it & it's gone and I still need advice as mine's not fixed yet!

    Hmph!

    9 Comments

    The fix for your issues can be found here:

    support.microsoft.com/kb/…060

    As I said, iTunes installation and uninstallation does not restore the filters settings in the registry.

    Hopefully your DVD drive will be back up and running soon.

    Original Poster

    Yeah thanks for getting back.

    I've clicked on the link and it taked me to the microsoft page. It then asks you to click the fix this problem/fix it for me link. When I do this, it re-directs me to this

    shell.windows.com/fil…msi

    It says windows doesn't recognize the file type.

    The other option is the 'fix it yourself' section further down. I've got as far as click 'start', then click 'accessories'. It then tells you to click 'run' but either I'm being thick or there's no 'run' for me to click.

    karaokecolin;5680379

    Yeah thanks for getting back.I've clicked on the link and it taked me to … Yeah thanks for getting back.I've clicked on the link and it taked me to the microsoft page. It then asks you to click the fix this problem/fix it for me link. When I do this, it re-directs me to thishttp://shell.windows.com/fileassoc/0409/xml/redir.asp?EXT=msiIt says windows doesn't recognize the file type.The other option is the 'fix it yourself' section further down. I've got as far as click 'start', then click 'accessories'. It then tells you to click 'run' but either I'm being thick or there's no 'run' for me to click.



    Yes Windows will not run .MSI type files because you havn't installed Windows Installer. To install it, you need to go to Windows updates and download the updates of which one of them is the Windows Installer, allowing you to run the .MSI file.

    The Run command is in the start menu. If you cannot find it press the Windows key and the R key together and then follow step 3 and onwards.

    Original Poster

    Thanks again - trying it now.

    yea why did it vanish?
    i thaught i had offended kerpow,looks like i have as they wont return my pm

    Original Poster

    ElliottC;5680454

    Yes Windows will not run .MSI type files because you havn't installed … Yes Windows will not run .MSI type files because you havn't installed Windows Installer. To install it, you need to go to Windows updates and download the updates of which one of them is the Windows Installer, allowing you to run the .MSI file.The Run command is in the start menu. If you cannot find it press the Windows key and the R key together and then follow step 3 and onwards.




    Thanks for your help -:thumbsup: - still not working so it's gonna fly out the window in a minute.

    The windows update site won't let me update because it says I'm not logged on as administrator - which I am.

    I've done the fix it myself option as per the instructions and no difference.

    It doesn't recognise or play any type of disc at all.

    karaokecolin;5680717

    Thanks for your help -:thumbsup: - still not working so it's gonna fly … Thanks for your help -:thumbsup: - still not working so it's gonna fly out the window in a minute.The windows update site won't let me update because it says I'm not logged on as administrator - which I am.I've done the fix it myself option as per the instructions and no difference.It doesn't recognise or play any type of disc at all.


    you got a spare you can try? might be a dud drive i had this with my acer lappy

    Original Poster

    raptorcigs;5680754

    you got a spare you can try? might be a dud drive i had this with my acer … you got a spare you can try? might be a dud drive i had this with my acer lappy



    No I haven't Rap.

    Might be high time I treat meself to a new laptop soon anyway. I use it for work as well you see so I need it to be reliable etc.:thumbsup:

    karaokecolin;5680717

    Thanks for your help -:thumbsup: - still not working so it's gonna fly … Thanks for your help -:thumbsup: - still not working so it's gonna fly out the window in a minute.The windows update site won't let me update because it says I'm not logged on as administrator - which I am.I've done the fix it myself option as per the instructions and no difference.It doesn't recognise or play any type of disc at all.



    I am sure the fix does work. You will need to reboot the machine. If you cannot obtain Windows installer via an update you can download it here:

    microsoft.com/dow…=en
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