Found 10th May 2010
Wondering if anyone can help. I bought one of the Dyson ball mini hoovers around 2 years ago now, however, I can't find my receipt and now the darn things playing up.

Does anyone know how the 5 year guarentee works? Can I just phone up Dyson and explain whats happened ( I can't remember if I registered the warrenty with them ? )

Rep for any help

11 Comments

Original Poster

bossyboots;8571880

call them up and see if u did register the warranty. fingers crossed!



I bet I didn't knowing me :roll: typical!

Banned

That's reminded me to register the one I bought a few weeks ago.

Banned

bank statement, credit card statement?

Banned

You register the warranty when you first buy it, you input all your receipt details in case you lose it.

It may not be the issue with Munnski's Dyson, but these vacuum cleaners are prone to overheating and so cut out. This means that you have to wait for the motor to cool down [approx. 30 minutes] before it will work again. Dyson will suggest that it is a clogged filter, but it is not. It happen to ours several times as well as a friend's one. I often wonder what is wrong with the mound of Dysons I see at our local Recycling Centre!

We now use a cheap Electrolux which operates much better than the Dyson. Will never buy another Dyson:)

Original Poster

master_chief;8571894

That's reminded me to register the one I bought a few weeks ago.



Get it done, don't forget like me

sassie;8571895

bank statement, credit card statement?



It was years ago I bought it now....but might be worth looking into!

lumoruk;8571896

You register the warranty when you first buy it, you input all your … You register the warranty when you first buy it, you input all your receipt details in case you lose it.



I think I have forgotten :-(

bossyboots;8571898

am like that you know! Well call them up anyway and hopefully you will … am like that you know! Well call them up anyway and hopefully you will get a good customer service agent who will understand and helpI would be so lost without my Dyson - use it every day. Call them now!!!



I really don't like this dyson, not the same as the rest :cry:

Predikuesi;8571955

It may not be the issue with Munnski's Dyson, but these vacuum cleaners … It may not be the issue with Munnski's Dyson, but these vacuum cleaners are prone to overheating and so cut out. This means that you have to wait for the motor to cool down [approx. 30 minutes] before it will work again. Dyson will suggest that it is a clogged filter, but it is not. It happen to ours several times as well as a friend's one. I often wonder what is wrong with the mound of Dysons I see at our local Recycling Centre!We now use a cheap Electrolux which operates much better than the Dyson. Will never buy another Dyson:)



It's making an incredibly funny noise, and it looks like a little bits broken at the front. Want to scream :-D

Original Poster

bossyboots;8572039

worst case scenario .......I think..........would be you pay the £60 odds … worst case scenario .......I think..........would be you pay the £60 odds and they do a complete overhaul - saw that thread on here ages ago.I got a new Dyson Animal when I replaced wooden flooring to carpets - and its a brilliant hoover.



This is the Dyson Ball mini and I just don't find it as good as the old Dyson I used to have!

Will go try and find a number for them and cross my fingers!!!

Original Poster

bossyboots;8572058

http://www.hotukdeals.com/item/423900/dyson-fixed-price-service-for-dyson



Thanks for that :thumbsup:

munnski;8572013

It's making an incredibly funny noise, and it looks like a little bits … It's making an incredibly funny noise, and it looks like a little bits broken at the front. Want to scream :-D



It could be a worn belt which might cause it to violently vibrate and do damage to itself. Dyson's motors operate at a very high velocity, so if anything goes wrong it can break and shatter parts nearby. Too be honest, unless you have your warranty, I'd cut my losses and buy a vacuum other than a Dyson. I think they play on the fact you can see the dirt, but we've found that ours actually picked up less than our other vacuum.

Banned

For whats its worth .. their customer service is top notch I spent 35 mins on the phone with a load of questions in respect of questions about getting a new compact model and they were spot on.. plus for 65 quid they said they will come and service my DC01 and that includes parts etc and mine has been dropped bit falling off etc but he said no worries it will get fixed

They can also check from its serial number when it was made and that shoudl also help prove its under 5.

Also if its a grinding type noise it maybe one of the models with a clutch and the clutch may have gone. This happened to my mothers DC07, was easy to get a new clutch and fit it.
Post a comment
Avatar
@
    Text
    Top Discussions
    1. Smacking children is to be banned in Scotland3285
    2. 75% off Sky TV for existing customers. Only works when you call the specifi…18226646
    3. Highway code and use of indicators (or lack thereof)4176
    4. What's you favourite 60s 70s 80s song ?993251

    See more discussions