eat out to help out

43
Posted 17th Aug 2020
hello so went for a meal after work ,

and order as normal and saved half price etc, then I decided to order a soft drink.and it came up full price, I asked isn't it half price but there said it only doing it on food and not doing it on drinks, I told them first place I been too that not also doing soft drinks and there said well up to them what there offer and not.

also said there not doing offer on bank holiday.

which I don't get as there ain't losing out , same with drinks and didn't no there could pick and choose what days or offer,I thought it was on or off.

lovely meal tho so no complaints just wondering
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Those business are scamming you lot. They will 100% claim the 50% back and charge you full price. Go ahead and give them poor reviews on every platform, they deserve it.

gov.uk/gov…eme

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Eligible sales
The discount can be applied to food and/or non-alcoholic drink purchased for immediate consumption on premises, up to a maximum discount of £10 per diner (inclusive of VAT).

This includes soft drinks and/or packaged snacks, as long as they are for immediate consumption on the premises.

There is no minimum spend requirement.

Ineligible sales
The discount cannot be applied to the following items:

  • alcoholic drinks
  • tobacco products
  • food or drink that is to be consumed off premises
  • food or drink that is sold as part of a private party, event or function taking place within an eligible establishment
Went to a place today listed and they said they ain't doing it because they're to small.... then why have they applied and why are they listed?

I went to a Turkish restaurant and the lunch menu they have advertised Monday to Friday can't be used Monday to Wednesday with the scheme, only their full price menu which is more expensive.

It seems the easiest places to use it are the big chains.
43 Comments
someone posted recently that the restaurants seem to pick and choose, as theirs was a minimum spend before you could get the discount. our local pub does it on food and soft drink.

i think restaurants can choose to apply the discount or not and have their own criteria. i read some restaurants in tourist areas are already busy, so they didn't need the discount to bring in more punters and put their staff under unecessary pressure. so i am guessing why they may choose not to participate on bank holidays.
All the places I’ve been to, it’s food only, drinks are normal prices
snoopy1817/08/2020 22:39

All the places I’ve been to, it’s food only, drinks are normal prices


I've had a couple of coffees in Wetherspoons and Pret and they were both half price there.
Those business are scamming you lot. They will 100% claim the 50% back and charge you full price. Go ahead and give them poor reviews on every platform, they deserve it.

gov.uk/gov…eme

----------------

Eligible sales
The discount can be applied to food and/or non-alcoholic drink purchased for immediate consumption on premises, up to a maximum discount of £10 per diner (inclusive of VAT).

This includes soft drinks and/or packaged snacks, as long as they are for immediate consumption on the premises.

There is no minimum spend requirement.

Ineligible sales
The discount cannot be applied to the following items:

  • alcoholic drinks
  • tobacco products
  • food or drink that is to be consumed off premises
  • food or drink that is sold as part of a private party, event or function taking place within an eligible establishment
My local restaurant/pub is 50% drinks , meals and desserts
Haircut_10017/08/2020 22:44

I've had a couple of coffees in Wetherspoons and Pret and they were both …I've had a couple of coffees in Wetherspoons and Pret and they were both half price there.



Yes I heard spoons were half price coffee
Some places are saying you have to order over a tenner to get the discount, Nando’s did it to us last week when we were going to order deserts. They were happy to give extra voucher codes but said the discount wouldn’t come off until we hit the tenner limits
Been to

Tenpin - full 50% off everything
TGI's - full 50% off everything
Five Guys - full 50% off everything
Treatz - full 50% off everything
Neros - full 50% off everything
McDonalds - full 50% of everything

Nines Swansea - Full 50% off everything but falsely inflated its prices double prior to offer starting.
Edited by: "MrSprkle" 17th Aug
Yes some places are asking full price for drinks but depends on location I think. Always ask and remind them of promotion
PenguinsForAll17/08/2020 22:49

Those business are scamming you lot. They will 100% claim the 50% back and …Those business are scamming you lot. They will 100% claim the 50% back and charge you full price. Go ahead and give them poor reviews on every platform, they deserve it.https://www.gov.uk/government/publications/get-more-information-about-the-eat-out-to-help-out-scheme/get-more-information-about-the-eat-out-to-help-out-scheme----------------Eligible sales The discount can be applied to food and/or non-alcoholic drink purchased for immediate consumption on premises, up to a maximum discount of £10 per diner (inclusive of VAT). This includes soft drinks and/or packaged snacks, as long as they are for immediate consumption on the premises. There is no minimum spend requirement.Ineligible salesThe discount cannot be applied to the following items:alcoholic drinkstobacco productsfood or drink that is to be consumed off premisesfood or drink that is sold as part of a private party, event or function taking place within an eligible establishment


100%? How do you know with absolute certainty without any proof or evidence? Just pure speculation.
Zero.Chill17/08/2020 23:34

100%? How do you know with absolute certainty without any proof or …100%? How do you know with absolute certainty without any proof or evidence? Just pure speculation.


They are entitled to it from the government. Why would a business not take free money? Common now.
Still can't get my head around the amount of people using drive through Mon-Wed
PenguinsForAll17/08/2020 22:49

Those business are scamming you lot. They will 100% claim the 50% back and …Those business are scamming you lot. They will 100% claim the 50% back and charge you full price. Go ahead and give them poor reviews on every platform, they deserve it.https://www.gov.uk/government/publications/get-more-information-about-the-eat-out-to-help-out-scheme/get-more-information-about-the-eat-out-to-help-out-scheme----------------Eligible sales The discount can be applied to food and/or non-alcoholic drink purchased for immediate consumption on premises, up to a maximum discount of £10 per diner (inclusive of VAT). This includes soft drinks and/or packaged snacks, as long as they are for immediate consumption on the premises. There is no minimum spend requirement.Ineligible salesThe discount cannot be applied to the following items:alcoholic drinkstobacco productsfood or drink that is to be consumed off premisesfood or drink that is sold as part of a private party, event or function taking place within an eligible establishment


Exactly this.

There was a place in Kingston that tried saying they don't discount juices and smoothies as they don't pay vat on the ingredients and they only do the 50% discount on the sandwiches and salads.
But they did not even discount the sandwiches by 50%, which would've made their claim more believable.

They were scamming the scheme as well scamming their customers (myself and my partner).

If you sign up to the scheme, I doubt you can then pick and choose what can be discounted or not (outside the scheme) and I'm unsure if you can pick which day you want to charge full price or not.
eslick17/08/2020 23:14

Some places are saying you have to order over a tenner to get the …Some places are saying you have to order over a tenner to get the discount, Nando’s did it to us last week when we were going to order deserts. They were happy to give extra voucher codes but said the discount wouldn’t come off until we hit the tenner limits


gov.uk/government/publications/get-more-information-about-the-eat-out-to-help-out-scheme/get-more-information-about-the-eat-out-to-help-out-scheme

That seems odd. The government page shows examples for £4 meals being a £2 charge. So this £10 min threshold is incorrect of Nandos staff.
Edited by: "kos1c" 18th Aug
mutley117/08/2020 22:37

someone posted recently that the restaurants seem to pick and choose, as …someone posted recently that the restaurants seem to pick and choose, as theirs was a minimum spend before you could get the discount. our local pub does it on food and soft drink.i think restaurants can choose to apply the discount or not and have their own criteria. i read some restaurants in tourist areas are already busy, so they didn't need the discount to bring in more punters and put their staff under unecessary pressure. so i am guessing why they may choose not to participate on bank holidays.


I got this feeling that the scheme ends on the end of the bank holiday. Tuesday and Wednesday that week are apart of September. So people will either do one of the following.

A) deregister to save the stress of their staff by not overwhelming the premise.

B) not deregister and charge people full price and then charge the Gov full price, for max profit.

C) continue the scheme as normal and be honest with the charges and discounts.
Edited by: "kos1c" 18th Aug
I went to a local cafe and the lady at the till said she only offering half price to her regular customers.
How cheeky...
Edited by: "Prettyfacesnunseenplaces" 18th Aug
Is mcdonalds drive thru half price too?
Edited by: "Prettyfacesnunseenplaces" 18th Aug
Went to a place today listed and they said they ain't doing it because they're to small.... then why have they applied and why are they listed?

I went to a Turkish restaurant and the lunch menu they have advertised Monday to Friday can't be used Monday to Wednesday with the scheme, only their full price menu which is more expensive.

It seems the easiest places to use it are the big chains.
eslick17/08/2020 23:14

Some places are saying you have to order over a tenner to get the …Some places are saying you have to order over a tenner to get the discount, Nando’s did it to us last week when we were going to order deserts. They were happy to give extra voucher codes but said the discount wouldn’t come off until we hit the tenner limits


That's false. Eg the Max £10 off if you spend £20. Spend £10, get £5 off and so on.
Morrisons are giving 50% off everything, all day every day - posted my receipt on another thread a few nights ago. They're even doing Kids Eat Free! (Though you have to buy a £4.25 or more meal).
Edited by: "louiselouise" 18th Aug
lol look like nothing is straight forward when the British are involved, I don't see why full scheme shouldn't be used, , I spoke to someone and there said it dead easy the claim is, there just send all the receipts and get it back every week,
The scheme is technically for restaurants and not directly for consumers. It is up to the restaurants how they will utilise it. The key requirement however is that if they claim the discount from the government, then it should have been passed to the consumer and this will show up on the consumer receipt.
bozo00718/08/2020 06:34

The scheme is technically for restaurants and not directly for consumers. …The scheme is technically for restaurants and not directly for consumers. It is up to the restaurants how they will utilise it. The key requirement however is that if they claim the discount from the government, then it should have been passed to the consumer and this will show up on the consumer receipt.


If they have registered for the scheme and they put a nice poster in the window advertising the scheme, then I think it's fair for the customer to expect to get their ½ price meal (max £10 off)!
It’s the independents I’ve found ripping the a**e out of it. No wonder I usually stick to the multi nationals. That ain’t gonna change.
DEALS4EVA18/08/2020 07:53

It’s the independents I’ve found ripping the a**e out of it. No wonder I us …It’s the independents I’ve found ripping the a**e out of it. No wonder I usually stick to the multi nationals. That ain’t gonna change.


Sad though, as the smaller businesses are the ones with less spare cash in the bank to see them through once the scheme ends, people go back to work/school and stop spending money in restaurants except at weekends. It’s very short sighted of the independents to treat customers so badly
shelliebish18/08/2020 08:01

Sad though, as the smaller businesses are the ones with less spare cash in …Sad though, as the smaller businesses are the ones with less spare cash in the bank to see them through once the scheme ends, people go back to work/school and stop spending money in restaurants except at weekends. It’s very short sighted of the independents to treat customers so badly


That’s exactly my thoughts. The “treatment” I’ve had from some independents I use regularly, during this eat out scheme, has made me consider if I’ll ever go back. Really sad.
DEALS4EVA18/08/2020 07:53

It’s the independents I’ve found ripping the a**e out of it. No wonder I us …It’s the independents I’ve found ripping the a**e out of it. No wonder I usually stick to the multi nationals. That ain’t gonna change.


It's because many of them have less than stellar billing systems and prefer cash for obvious reasons. The large chains cannot afford the reputational risk of dubious accounting.

For those who complain about some of these companies not paying their "fair share" of taxes - using cash is one way the independents evade paying taxes. Avoiding legally is fine but evasion is not.
Gollywood18/08/2020 00:49

That's false. Eg the Max £10 off if you spend £20. Spend £10, get £5 off a …That's false. Eg the Max £10 off if you spend £20. Spend £10, get £5 off and so on.



kos1c18/08/2020 00:06

gov.uk/government/publications/get-more-information-about-the-eat-out-to-help-out-scheme/get-more-information-about-the-eat-out-to-help-out-schemeThat seems odd. The government page shows examples for £4 meals being a £2 charge. So this £10 min threshold is incorrect of Nandos staff.


Exactly, and hence why you look through here and there is so much conflicting information in this and the other eat out thread, every company is handling this differently. There are even reports of companies just removing the full £10 off which is clearly wrong.

Nandos werent doing coffees so we didnt check out what would happen, just what we were told and wasnt going to get into an argument with them over it as we were leaving anyway.
Edited by: "eslick" 18th Aug
shelliebish18/08/2020 08:01

Sad though, as the smaller businesses are the ones with less spare cash in …Sad though, as the smaller businesses are the ones with less spare cash in the bank to see them through once the scheme ends, people go back to work/school and stop spending money in restaurants except at weekends. It’s very short sighted of the independents to treat customers so badly


I fully agree with what you're saying. With the Sandwich bar I mentioned above. We were regulars, but after they scammed us with their greed. They have lost out business. As well as others have complained, they will make a little money now but lose more in the long run with less returning customers.
Haircut_10018/08/2020 07:07

No. The scheme is meant for places to sit and eat in only.



Can't speak for McDonald's but I was in Burger King (Sauchiehall Street) over a week ago and they were only doing takeaway, but there were signs up saying they were participating in Eat Out To Help Out. Maybe it depends.

One teenager almost had a meltdown when he realised they were not accepting cash at all
jon81uk18/08/2020 09:21

No, you have to eat-in to get the eat out to help out 50% discount.


At KFC and McD's you only have to say your eating in, they give you your food in bags and your free to take away. That's why i don't get the drive through people, must like paying double
Azwipe18/08/2020 10:25

At KFC and McD's you only have to say your eating in, they give you your …At KFC and McD's you only have to say your eating in, they give you your food in bags and your free to take away. That's why i don't get the drive through people, must like paying double


i'd rather pay double and use the drive through than park up and go in the store
but it's still cheap as i use the survey/receipt voucher for Bigmac n fries for £1.99
We went to Prezzo and used meerkat meals as well as the EOTHO. We’ve been to a couple of places and all are honouring it on all food and soft drinks. As others have said, and the very valid point @PenguinsForAll has made, the restaurants aren’t losing out on any money. I would think those that aren’t honouring their usual midweek offers/set menus alongside, or hiking prices up, will be leaving a very bitter taste for their loyal regulars. I know I would feel disappointed.
Edited by: "itslindsho" 18th Aug
Azwipe18/08/2020 10:25

At KFC and McD's you only have to say your eating in, they give you your …At KFC and McD's you only have to say your eating in, they give you your food in bags and your free to take away. That's why i don't get the drive through people, must like paying double


The central London (so no drive thru) McDs I went to it was table service only for eat-in. If you went to the counter you were taking out. I think this was to manage capacity so they didn't have people with trays of food searching for a table. You got a table, ordered on the touch screen and waited for food to be brought to the table.
jon81uk18/08/2020 11:15

The central London (so no drive thru) McDs I went to it was table service …The central London (so no drive thru) McDs I went to it was table service only for eat-in. If you went to the counter you were taking out. I think this was to manage capacity so they didn't have people with trays of food searching for a table. You got a table, ordered on the touch screen and waited for food to be brought to the table.


And they bring it over in bags, you then get up and walk out = take away
Azwipe17/08/2020 23:59

Still can't get my head around the amount of people using drive through …Still can't get my head around the amount of people using drive through Mon-Wed


Perhaps they see past the dangling carrot and prefer to keep their families safe while others think the worldwide pandemic has finished.
splatsplatsplat18/08/2020 12:02

Perhaps they see past the dangling carrot and prefer to keep their …Perhaps they see past the dangling carrot and prefer to keep their families safe while others think the worldwide pandemic has finished.


Devils Advocate..

Maybe those whom eat inside can see an over reaction to the pandemic if you are under 60 years of age with no underlying health issues. and in fact younger people and the disabled are suffering more from isolation and depression than they actually are from the virus, thus going out and socialising (responsibly) is a benefit on the health system & economy
Edited by: "MrSprkle" 18th Aug
Taken from the government website ‘You cannot change the terms of the scheme‘ so basically if they want to take part in this scheme they must run it as is set by the government otherwise they shouldn’t technically be claiming it back. I’d show the quote from the website if anywhere is deciding to put their own twist on the deal
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