Ebay argos click and collect ~ what to do ?

9
Found 6th Jul 2015
Sold an item on ebay , buyer opt for argos click and collect. Gave me the argos address and a code.
What do i do ? take my item to my local argos store or post it directly to the given argos address?
Thanks for any reply.
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How Click & Collect works

With Click & Collect, you dispatch orders exactly as if they were home deliveries. The delivery address will include
your buyer’s chosen Argos store as well as a 6-digit unique identifier code in the second line. This is so Argos can identify your parcel and notify your buyer, so make sure you don't remove this code from the address.

1. When an order comes in, create your postage label as usual, addressed to your buyers’ chosen Argos store. If you hand-write labels or use custom integration, make sure you include the unique identifier codein the second line of the address.

2. Send the item using the eligible service and carriers you specified in your listing and mark the item as dispatched in My eBay.

3. Once your buyer’s order is ready for collection at Argos, we’ll send them an email and text message with a collection code to bring to the store.

Example label

https://sellerupdate.backends.ebay.eu/sites/default/files/example_cc_label.jpg
Edited by: "RossD89" 6th Jul 2015
9 Comments
How Click & Collect works

With Click & Collect, you dispatch orders exactly as if they were home deliveries. The delivery address will include
your buyer’s chosen Argos store as well as a 6-digit unique identifier code in the second line. This is so Argos can identify your parcel and notify your buyer, so make sure you don't remove this code from the address.

1. When an order comes in, create your postage label as usual, addressed to your buyers’ chosen Argos store. If you hand-write labels or use custom integration, make sure you include the unique identifier codein the second line of the address.

2. Send the item using the eligible service and carriers you specified in your listing and mark the item as dispatched in My eBay.

3. Once your buyer’s order is ready for collection at Argos, we’ll send them an email and text message with a collection code to bring to the store.

Example label

https://sellerupdate.backends.ebay.eu/sites/default/files/example_cc_label.jpg
Edited by: "RossD89" 6th Jul 2015
i bought from ebay and opted for click and collect at an argos store. really convenient.
a lot of ebay sellers are doing this now. it is better than sending something to someone's home as the buyer can't claim the package did not arrive.
mutley1

i bought from ebay and opted for click and collect at an argos store. … i bought from ebay and opted for click and collect at an argos store. really convenient.a lot of ebay sellers are doing this now. it is better than sending something to someone's home as the buyer can't claim the package did not arrive.



True and for the buyer it's convenient because they don't have to wait in all day for the courier
Thanks for the replies..... i didn't opt out this argos thing, now i know.....;)
I tried to click and collect an item from Argos's own eBay account at ten to 5 on a Sunday. big mistake!!!!

but i can see how handy this service would be for people who might not necessarily be home during the day
DennisG

I tried to click and collect an item from Argos's own eBay account at ten … I tried to click and collect an item from Argos's own eBay account at ten to 5 on a Sunday. big mistake!!!!



Why big mistake ? .... system crashed ? ....didn't receive item ?
it was just their staff being completely clueless. took 20-25 minutes (i.e. 10+ mins after the shop shut), several calls to a helpline and input from all sorts of staff to crack the code which i told and showed them repeatedly for the entire 25 minutes i.e. it was bought from argos's ebay account and is NOT an eBay click and collect from a third party
jcaho7

Sold an item on ebay , buyer opt for argos click and collect. Gave … Sold an item on ebay , buyer opt for argos click and collect. Gave me the argos address and a code.What do i do ? take my item to my local argos store or post it directly to the given argos address?Thanks for any reply.

DO NOT POST IT WITH CLICK & COLLECT
It is not safe, if you send a parcel through click and collect and the customer comes to collect the staff need to process it with the (ecp) code, if they just 'hand' over the parcel without using the code, the customer can pretend they haven't had it as in the stores systems it will say 'in store' eventually it'll expire and the seller will have to issue a refund as the seller 'hasn't got it' hence it wasn't processed properly when handed to the customer but the customer has it? Resulting you losing the parcel and the full amount of the money refunding the person and the buyer is happy with a free item.

Sainsburys/argos DO NOT train there staff well on this resulting in these errors, I'm having to pick up the pieces on soooo many things that go wrong with parcels, I've worked for Sainsburys for 9 years so don't think I don't know what I'm saying.. Do not post it using click and collect
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