Ebay - ARRAAH!

Rant.
Just had a neg from a buyer who didn't receive their item because it was lost without out a trace using RM Recorded. I contacted HIM to ask if it had arrived a week after it was sent, because it wasn't tracking and he said it hadn't. I replied to hang on a few days and I would either give him a refund or send a replacement depending on what he wanted. You can guess the rest: not a peep more for two days then a Paypal Claim, which I granted a refund.
A month and a half later he leaves a neg - even though I was friendly throughout and gave him a refund straight away. I of course have left a neg in exchange, but it really pisses me off.
In the same situation, I most definitely would leave at most a neutral, probably a positive.
Teaches me for using Ebay I suppose.

13 Comments

I had the same thing happen to me, I sold this man a faulty mobile phone(as described) for £20 and sent via RM-not recorded. He later raised a dispute through Paypal claiming he hadn't received the item and about 1 month later Paypal made me pay him the money. I looked at his feedback on Ebay and he had been removed due to being a scammer-he claimed from 4 people for not receiving his stuff. I contacted Paypal and they explained that they usually pay to the claimant and that they do not communicate with ebay on the disputes.
My advice to anyone selling on ebay is to ensure that you get the item tracked-no matter what the item is and to check the buyers feedback before you send it, if it looks dodgy, don't sell it to him. Better still, don't use ebay as it is getting more and more corrupt.
Also, leaving feedback is a total waste of time, if you have a good reason to leave negative feedback-its very unlikely you will as you will receive negative in return, the system needs updating somehow so correct feedback can be left without worrying about the reply.

What an ass, it just shows that you can be as nice as you can be but doesn't matter to other people - can you appeal it and have it removed maybe?? http://www.forumsextreme.com/imgs1/sHa_idea.gif

You can easily Provide proof of your e- mails!

Ebay is going down hill in my oppinion. I also find newer members the ones who are a pain!

You can print off a Royal Mail postage lost form from their website to claim the money back from them, as long as you have got the ebay item number or proof of posting.
This will take a while though but it could be worth a stab.

bellabonkers;1939205

Ebay is going down hill in my oppinion. I also find newer members the … Ebay is going down hill in my oppinion. I also find newer members the ones who are a pain!



yep yep yep!:x

skusey;1939224

You can print off a Royal Mail postage lost form from their website to … You can print off a Royal Mail postage lost form from their website to claim the money back from them, as long as you have got the ebay item number or proof of posting.This will take a while though but it could be worth a stab.



So when you get is posted via Special Delivery its insured for around £150 and if they loose it can you claim it back? How can you prove that what was posted was worth that amount?

you can always add your comment to the left feedback and other ebayers can see that

Naeem786;1939255

So when you get is posted via Special Delivery its insured for around … So when you get is posted via Special Delivery its insured for around £150 and if they loose it can you claim it back? How can you prove that what was posted was worth that amount?



You do this by supplying the ebay transaction number which has the pricing details with it. I did this a few weeks ago without recorded delivery, i had the receipt for posting the item and when the item was 'not received' i printed off the form and filled in the required details.

Banned

always always post via recorded delivery is the key here.

This happened to me, with me being the buyer.

The seller gave me a refund when I claimed through Paypal, so of course I left positive feedback.

I wasn't out of pocket, just a bit disappointed, whereas the seller lost out the money and had to deal with Royal Mail to try and get some money back.

csiman;1939821

always always post via recorded delivery is the key here.



Here Here

FEEbay is so bad now, i've recentley had negs from 2 sellers. 1 selling screen protectors that are too small, emailed got no response so i gave him neg to warn others, and 1 from seller that sent half the package, i opened paypal dispute, got item, closed dispute and left neutral, he then left me neg in return. I hate nothing more than bed sellers, selling **** and get upset when told so

Original Poster

Thanks for the advice guys, rep for all.
Ebay won't remove the neg unless he mentions personal information, etc. Anything to do with the transaction itself and you are on your own. I have sent the mutal removal of feedback thingy, but as the buyer is a complete turd I don't think he will have the good sense to agree to it. The worst thing is that the buyer is also a seller with hundreds of feedbacks, who you would think would know better.
I did send the item recorded but as usual it is a postcode lottery if you even get a signature, so no way of knowing if he got the item. The item is only worth a few quid, so I can't bring myself to go through the rigmarole trying to get some money out of RM.
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