Ebay help. I've lost item I was selling!

So basically I was selling an old phone on eBay because I bought a new one. But I lost the one I was selling but the auction has ended and someone's won the item!

Help! What do I do and what are the costs gona be like? thanks

28 Comments

email the buyer, explain the situation and try to agree to cancel the sale. Then start a dispute and mutually agree to cancel the sale. This will refund all your fees and wont cost you a penny.

What phone was it and how much did it go for?

khy86;7283472

email the buyer, explain the situation and try to agree to cancel the … email the buyer, explain the situation and try to agree to cancel the sale. Then start a dispute and mutually agree to cancel the sale. This will refund all your fees and wont cost you a penny.



You will still be charged the listing fee though.

If they have paid for it, refund them ASAP and explain to them what has happened. Depending on how understanding they are will depend on the feedback they leave. Best advice though is to act quickly and honestly, and ask if they will agree to cancel the sale.

whosthere?;7283479

What phone was it and how much did it go for?



Yeah, i'd be curious to know too.............hmmmmm:whistling:

I would first apologise to buyer..refund payment (if recieved ) ASAP .then contact ebay for reund of final value fees, that should take a few days..

is that possible u've deleted it by mistake? or ebay may have removed it because some wordings they don't like. I had something deleted by ebay before but they usually send u an email to explain that.

hyic;7283495

is that possible u've deleted it by mistake? or ebay may have removed it … is that possible u've deleted it by mistake? or ebay may have removed it because some wordings they don't like. I had something deleted by ebay before but they usually send u an email to explain that.



thats what i read it to mean but op has lost the actual phone:w00t:

DarkKnight;7283485

You will still be charged the listing fee though.



no im pretty sure even the listing fee gets refunded, this protects the seller from fraudulent buyers, unless he started at 0.99p in which case its free anyway

hyic;7283495

is that possible u've deleted it by mistake? or ebay may have removed it … is that possible u've deleted it by mistake? or ebay may have removed it because some wordings they don't like. I had something deleted by ebay before but they usually send u an email to explain that.



Erm, I don't think the OP has lost the auction, I think it's the actual phone. Or have I missed something here?

deek72;7283491

Yeah, i'd be curious to know too.............hmmmmm:whistling:


;-):evil:

hyic;7283495

is that possible u've deleted it by mistake? or ebay may have removed it … is that possible u've deleted it by mistake? or ebay may have removed it because some wordings they don't like. I had something deleted by ebay before but they usually send u an email to explain that.



ehhh?
what have you been drinking this early in the day??:-D

whosthere?;7283479

What phone was it and how much did it go for?



deek72;7283491

Yeah, i'd be curious to know too.............hmmmmm:whistling:



haha! r u thinking wot am thinking:w00t:

bossyboots;7283645

haha! r u thinking wot am thinking:w00t:



Never :whistling:

me neither:whistling:

bossyboots;7283924

me neither:whistling:



I am though:whistling:

ok so am I :w00t:

I'll just say it then...................i take it you didn't get as much as you hoped then OP

bossyboots;7283969

ok so am I :w00t:



Alright then, I am/was :oops:

Syzable;7283990

I'll just say it then...................i take it you didn't get as much … I'll just say it then...................i take it you didn't get as much as you hoped then OP



Wish I had your bottle though

im just gonna say what everyone else is thinking

did it not go for how much you thought it was gonna go for and are now trying to backtrack out of the sale????

sorry but this happens a lot on ebay thats why im asking :thumbsup:

ilovepink;7284099

im just gonna say what everyone else is thinkingdid it not go for how … im just gonna say what everyone else is thinkingdid it not go for how much you thought it was gonna go for and are now trying to backtrack out of the sale????sorry but this happens a lot on ebay thats why im asking :thumbsup:



Go pinky!! Go pinky!! Go girl!! :-D

Original Poster

lol

I completely forgot about this thread because I was looking for the phone! Seriously I was...

I was having a little clear out of my books/old phones/etc...Anyway I found the phone in an old box still can't figure how it got there! Gona arrive to buyer 1 day late but hopefully bfor xmas. Oh by the way, thanks for the tip on how to back out of en eBay sale, hahaha(last laugh) :lol:

The End;7284894

lolI completely forgot about this thread because I was looking for the … lolI completely forgot about this thread because I was looking for the phone! Seriously I was...I was having a little clear out of my books/old phones/etc...Anyway I found the phone in an old box still can't figure how it got there! Gona arrive to buyer 1 day late but hopefully bfor xmas. Oh by the way, thanks for the tip on how to back out of en eBay sale, hahaha(last laugh) :lol:




wow hope you dont use the FS/FT section with a comment like that

next time you come on here asking for help with ebay i will divert those wishing to help you back to this thread with the above comment

some people :roll:

The End;7284894

I was having a little clear out of my books/old phones/etc...Anyway I … I was having a little clear out of my books/old phones/etc...Anyway I found the phone in an old box still can't figure how it got there!



Hmmmmmm. Course you did. :whistling:

deek72;7284988

Hmmmmmm. Course you did. :whistling:



THIS^^^

Right load of suspicious minds here..... :whistling:

Original Poster

ilovepink;7284925

wow hope you dont use the FS/FT section with a comment like thatnext time … wow hope you dont use the FS/FT section with a comment like thatnext time you come on here asking for help with ebay i will divert those wishing to help you back to this thread with the above comment some people :roll:



WOW first I'm accused, then kind of mocked, explain myself more but no use, then when I try to have a little joke: threatened!

But still I'm smiling...:)

Original Poster

tinkerbell28;7285094

:lol:Not quite if you make a habit of it you will soon loose your account … :lol:Not quite if you make a habit of it you will soon loose your account if the buyer negs and files a nps.



I've found it so it's not a problem, I've only sold a few items so didn't have clue about what to do. Last thing I wanted is some long and confusing argument about a missing item over the internet with an eBayer...

edit: oh btw thanks!!
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