eBay - How to cancel a sale as a seller

4
Posted 20th Jul
Hey,

I sold a book on eBay for £90, the buyers account is from the Philippines their feedback is hidden, and the address (unconfirmed on PayPal) is based in London under a different name.

I submitted a request to cancel using "unconfirmed address", this went to the buyer who has refused the request, and if I try to cancel it now, eBay just says "Our records indicate a case was closed for this transaction".

Anyone know how to cancel the sale?

Thanks
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4 Comments
ebay.co.uk/hel…136

Right at the bottom it says contact us tell them you want to cancel the sale.
In the app just click cancel order and you can choose issue with Buyers addrsss
You can cancel the order. But they can leave negative feedback and you wont be able to do much about it. Ebay works well for the crooks
If they cancel, is the seller charged by ebay or is it just a case of relisting?
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