Ebay Idiot Buyer Problem

8 replies
Found 6th Jul 2008
Hi all,

Just looking for some advice or wondered if anyone has had a similar problem.

I recently sold an item on eBay for best part of 400 quid. The buyer then tried to negotiate down the price via email which I refused. I offered him a mutual cancellaion of deal which he agreed on email but then when I submitted via eBay he refused and subsequently marked the payment as sent., meaning I have been left with a Final Value Charge of about 20 quid. (He has however sent nothing and left me bad feedback to boot!)

I have contacted eBay several times and get nonsensical replies from what I presume is an automatic system which detects the word "feedback" and send me rubbish about how the feedback cannot be removed and explaining that eBay do not get involved with feedback disputes.

This whole new eBay system seems totally unfair on the seller and I am left with negative feedback and a 20 quid charge. How do I go about resolving this? I'm not prepared to pay the charge which means my account will no doubt get suspended yet eBay don't ever seem to send a "human" response to any enquiries....

Cheers

8 Comments

cant you put an unpaid item strike on them and then ebay should refund you the money! or rather not charge you for it?!

i had a problem with ebay recently, i got it resolved by talking to someone live via pc. If you go on the home page and click on the tab 'help' top right, you'll have to choose an option that is relevant to you, maybe not feedback though in this case, but bring that up later after after speaking up the final value charge.

Good luck, hope you get this resoloved

masterruckus;2467690

cant you put an unpaid item strike on them and then ebay should refund … cant you put an unpaid item strike on them and then ebay should refund you the money! or rather not charge you for it?!


Yes, this is what you should do, and open a dispute. Keep any emails the 'buyer' has sent you. Good luck

Go to Paypal account and open up a dispute via resolution console with the would be buyer, you will find this under 'My account' tab..if you state a non paying bidder your Paypal fee of £20 will be credited to your account.

Also you can ask Ebay to remove the negative feedback due to non paying bidder.

good luck m8!

Try this phone number
]http//ww…t=3

It may help.
:thumbsup:

Original Poster

Cheers Everyone. Great advice.
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