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    ebay itunes problem

    Basically here's the story
    a guy won my auction for a £15 itunes girft card. he requested it to be sent via email. now i filmed myself scratching the code from the card. So i give him the code and next day he says the code doesnt work. I check the code again and correct it. Now he says it still doesn't work and is threatning me to get his bank and all that. so i dont really know what to to. I've sent the vid to him

    19 Comments

    Not sure what you can do... Unfortunately ebay really doesn't support the sellers very much.

    Sorry mate but as a seller buyers have you over a barrel these days.

    How did he pay? Just wondering where the bank comes into it?

    Original Poster

    paypal. I serioisly think this guy is trying to scam me

    d.brightside

    paypal. I serioisly think this guy is trying to scam me


    He paid with paypal and you have no proof of postage to him,paypal will refund him and you will be out of pocket. Take it as a hard lesson.

    Original Poster

    what if i empty my account and remove my card

    Banned

    Hi, the same thing happend to me, i basically refused him a refund as i knew it was working and so he esculated to a paypal claim, i gave paypal a description about how he had no feedback and the code was emailed, they said i won the case.

    if its a bank transfer i think he has no chnace of refund as thers no proving what he sent you the money for so either way just dont pursue and wait for results.

    Original Poster

    if i could i would go to his doorstep, slap him. then run

    Original Poster

    host him?

    If you post the itunes card to his registered paypal address 1st class signed for then you will have proof of postage and you will win your paypal case.
    But dont tell him its on the way because he will refuse postage.
    Edited by: "tara1082" 22nd Nov 2010

    If you remove your card from paypal they will then leave you a negative balance.If it stays negative they will send debt letters etc.Unfortunately Ebay Sellers dont have much protection which,in my eyes, is wrong!

    tara1082

    If you post the itunes card to his registered paypal address 1st class … If you post the itunes card to his registered paypal address 1st class signed for then you will have proof of postage and you will win your paypal case.But dont tell him its on the way because he will refuse postage.



    Surely you mean acceptance?

    I would do what Tara says.Although Paypal usually refund the buyer they will ask for proof of postage.If they see that it has been signed for and recieved then you have more luck.

    parisp

    If you remove your card from paypal they will then leave you a negative … If you remove your card from paypal they will then leave you a negative balance.If it stays negative they will send debt letters etc.Unfortunately Ebay Sellers dont have much protection which,in my eyes, is wrong!


    This is not true ^^^^^^^^^^^,if you go by the rules and stick with them then you are covered,if you sent the item as paypal states with trackable postal sysyem he the buyer would not be trying ot pull a fast one.

    Edited by: "tara1082" 22nd Nov 2010

    Well speaking from personal experience Paypal did not protect me as a seller! I wont get into it in too much detail but I'm sure i'm not the only one!
    Baically i sent a Yale Home Alarm set up -buyer says items inside missing,they wanted money back even though the item i sent was BRAND NEW UNOPENED! Very expensive and buyer won!

    Leaving me with a set up with half the contents missing!

    tara1082

    This is not true ^^^^^^^^^^^,if you go by the rules and stick with them … This is not true ^^^^^^^^^^^,if you go by the rules and stick with them then you are covered,if you sent the item as paypal states with trackable postal sysyem he the buyer would not be trying ot pull a fast one.


    Buyer could have still done a "not as described" saying it want valid, it would be too hard to link the iTunes account it was used on with the buyers ebay, buyer still has a 99% chance of winning.

    Banned

    Ebay and Paypal are awful at resolving problems. It seems that they always choose the buyer.

    I even provided them with a tracking number. They didn't even give me a reason why they gave a refund.

    Luckily I manged the claim through Royal Mail X)

    I tried to open a dispute as a buyer after I purchased a gift card ( a physical one for high street store) after it hadn't arrived 3 weeks after paying. I was unable to open a dispute via the ebay or paypal resolution centres as there was an automatic message saying that the gift vouchers category was not covered by the ebay buyer protection scheme.
    In the end the seller did send it in the end 23 days after me paying for it, I guess I was lucky. Not worth it for a £2.50 discount so I'll probably stay clear of that category in the future which is a shame as I have got some great bargains in the past.
    But, the point of my story - the buyer might not be able to open a dispute if you listed it in gift vouchers and coupons category.

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