Found 24th Feb 2011
Hi i bought a phone on eBay recently , the seller said it was brand new boxed etc i received the phone in the condition he described it in, it looks as though it is some kind of replacement phone as it had a screen protector that didn't even fit the phone.

When i put a sim in the phone i get a message saying not registered on network.

i have been clearly scammed and have now opened a claim with ebay as the seller is not responding, if i dont get the money back what kind of legal action can i take? he also has very amount of transactions while i have a lot and i am trusted on ebay

Any help would be appreciated.

Thanks

92 Comments

legal action?
You just return the phone recorded delivery when paypal tells you to.
you win the claim and money back.

welcome to buying phones on ebay.

Original Poster

andel90

[quote=Jetpac] legal action?You just return the phone recorded delivery … [quote=Jetpac] legal action?You just return the phone recorded delivery when paypal tells you to.you win the claim and money back.welcome to buying phones on ebay.



Thanks mate what if i don't win though? ive told ebay i have pictures and videos showing that im not lying etc.

Should i inform police etc?

What type of phone is it? Was it described as unlocked to all networks when you purchased it? Was the box sealed?

Original Poster

sickly sweet

What type of phone is it? Was it described as unlocked to all networks … What type of phone is it? Was it described as unlocked to all networks when you purchased it? Was the box sealed?



A samsung galaxy mate, yes it was describe as unlocked put phones shop say because of the cover it looks like a replacement phone.

And no mate wasnt sealed.
Edited by: "andel90" 24th Feb 2011

andel90

Thanks mate what if i don't win though? ive told ebay i have pictures and … Thanks mate what if i don't win though? ive told ebay i have pictures and videos showing that im not lying etc.Should i inform police etc?



Whoa, slow down there.
No need to go to the police at the moment, let paypal do it's thing. Make sure you escalate the paypal dispute not just start the dispute and try to contact the seller again.
If you are asked to send the phone back send it special delivery so it is tracked, signed for and insured, but be aware you have to cover the cost of returns. Max you will lose out on is £5.90 or whatever royal mail charge for SD these days.

andel90

A samsung galaxy mate, yes it was describe as unlocked put phones shop … A samsung galaxy mate, yes it was describe as unlocked put phones shop say because of the cover it looks like a replacement phone.



Replacement phone or fake phone? Big difference. If it's a replacement phone and fixed/replaced under warranty then it would still be original.
RE the network issue, make sure it's not an insurance fraud job and hasn't been blocked by the network, not sure how you go about that though.

Original Poster

Whoa, slow down there.
No need to go to the police at the moment, let paypal do it's thing. Make sure you escalate the paypal dispute not just start the dispute and try to contact the seller again.
If you are asked to send the phone back send it special delivery so it is tracked, signed for and insured, but be aware you have to cover the cost of returns. Max you will lose out on is £5.90 or whatever royal mail charge for SD these days.[/quote]

Thanks mate will do, but i have opened a claim with ebay is that okay ?


sickly sweet

Replacement phone or fake phone? Big difference. If it's a replacement … Replacement phone or fake phone? Big difference. If it's a replacement phone and fixed/replaced under warranty then it would still be original.RE the network issue, make sure it's not an insurance fraud job and hasn't been blocked by the network, not sure how you go about that though.



Thanks pal for the advicem its just says not connected to the network.

how old is the sim you are trying to use

If he is being a cock, send a packet with a piece of wood in about the same weight as a phone.

Claim via Paypal with the receipt from the post office.

Nice and easy...

P.S. This is technically obtaining goods by deception, be warned.

Original Poster

luminox

how old is the sim you are trying to use



Try every network sim mate its defo the phone.

Original Poster

Chiptivo

If he is being a cock, send a packet with a piece of wood in about the … If he is being a cock, send a packet with a piece of wood in about the same weight as a phone. Claim via Paypal with the receipt from the post office.Nice and easy...P.S. This is technically obtaining goods by deception, be warned.



Haha nah mate then id b a low life scammer like him

andel90

Haha nah mate then id b a low life scammer like him



Not really mate, if he has sent you a knackered/stolen phone, then he is likely to claim to paypal that you sent a empty packet, or a piece of wood anyway.

I would get get his local police station, and rather than return it via the post, offer to drive round and hand it back directly, maybe via or at a police station.

Good luck..

If you are getting not registered on any network, it has probably been blocked as stolen, so just call a network, and they will check the database with the IMEI for you.

Original Poster

Not really mate, if he has sent you a knackered/stolen phone, then he is likely to claim to paypal that you sent a empty packet, or a piece of wood anyway.

I would get get his local police station, and rather than return it via the post, offer to drive round and hand it back directly, maybe via or at a police station.

Good luck..

Thanks pal i would but he lives too far away.
If you are getting not registered on any network, it has probably been blocked as stolen, so just call a network, and they will check the database with the IMEI for you.[/quote]

andel90

Try every network sim mate its defo the phone.



Not sure, but do you need to register Samsung Galaxy phones online before it works like with iPhones?
If you dont need to and no networks are being registered at all i'd consider the phone may be stolen and blocked, in which case think yourself lucky that it happened now and not in 45 days after the paypal dispute service can't be used and you really would be up s**t creek without a paddle.
Send it back via special delivery when eBay/paypal advise you to and think of this as a warning and dont buy secondhand phones unless you really trust the seller.

Banned

Ring one of the networks, tell them your sim isn't working in a new phone, ask them if they can check the imei to make sure the phone hasn't been reported lost or stolen.

Original Poster

sickly sweet

Not sure, but do you need to register Samsung Galaxy phones online before … Not sure, but do you need to register Samsung Galaxy phones online before it works like with iPhones?If you dont need to and no networks are being registered at all i'd consider the phone may be stolen and blocked, in which case think yourself lucky that it happened now and not in 45 days after the paypal dispute service can't be used and you really would be up s**t creek without a paddle.Send it back via special delivery when eBay/paypal advise you to and think of this as a warning and dont buy secondhand phones unless you really trust the seller.



What site would i have to register the phone on ? and thanks mate il check that

Original Poster

colinsunderland

Ring one of the networks, tell them your sim isn't working in a new … Ring one of the networks, tell them your sim isn't working in a new phone, ask them if they can check the imei to make sure the phone hasn't been reported lost or stolen.



Tried mate there saying its not blocked or anything.

Chiptivo

Not really mate, if he has sent you a knackered/stolen phone, then he is … Not really mate, if he has sent you a knackered/stolen phone, then he is likely to claim to paypal that you sent a empty packet, or a piece of wood anyway.I would get get his local police station, and rather than return it via the post, offer to drive round and hand it back directly, maybe via or at a police station.Good luck..If you are getting not registered on any network, it has probably been blocked as stolen, so just call a network, and they will check the database with the IMEI for you.



And you hand it back? What sort of proof then do you have you returned it for paypal?

Original Poster

grabbit

And you hand it back? What sort of proof then do you have you returned it … And you hand it back? What sort of proof then do you have you returned it for paypal?



What would you advise then mate?

andel90

Tried mate there saying its not blocked or anything.



what's the item number?

Have you turned the mobile network on in the galaxy's settings?

I had trouble with a blackberry a good few years back abs spent literally hours on the phone asking why it wasn't working - turns out I hadn't turned on the part that connects the phone to the transmitters

How youd do that on your droid though I don't know

Original Poster

tomwatts

Have you turned the mobile network on in the galaxy's settings?I had … Have you turned the mobile network on in the galaxy's settings?I had trouble with a blackberry a good few years back abs spent literally hours on the phone asking why it wasn't working - turns out I hadn't turned on the part that connects the phone to the transmitters :)How youd do that on your droid though I don't know



Thanks mate tried already no luck. thanks anyway.

item number?

Personally I would send some sort of ultimatum, along the lines of. I have contacted a network and they have advised me this phone may be stolen. I do not wish to lose out on the money I have spent so I have arranged to speak to (insert local duty sergeant and police station here) at 2PM tomorrow afternoon. Unless you get in contact with a suitable resolution.

That is all.

Original Poster

[quote=andel90][quote=aircanman] Personally I would send some sort of ultimatum, along the lines of. I have contacted a network and they have advised me this phone may be stolen. I do not wish to lose out on the money I have spent so I have arranged to speak to (insert local duty sergeant and police station here) at 2PM tomorrow afternoon. Unless you get in contact with a suitable resolution.

Thanks pal already said something on the lines of that, he replied saying dont contact me again or i will call police and im thinking wtf lol
That is all.[/quote

aircanman

Personally I would send some sort of ultimatum, along the lines of. I … Personally I would send some sort of ultimatum, along the lines of. I have contacted a network and they have advised me this phone may be stolen. I do not wish to lose out on the money I have spent so I have arranged to speak to (insert local duty sergeant and police station here) at 2PM tomorrow afternoon. Unless you get in contact with a suitable resolution. That is all.



The network said it wasn't reported as lost or stolen?

Honestly now - have you put the sim card in correctly?

Original Poster

The network said it wasn't reported as lost or stolen?[/quote]

Yes mate,

And yes the sim is in correct lol

Original Poster

andel90

The network said it wasn't reported as lost or stolen?



Yes mate,

And yes the sim is in correct lol[/quote]

It says tmobile but you can make a call or anything.

Banned

aircanman

Personally I would send some sort of ultimatum, along the lines of. I … Personally I would send some sort of ultimatum, along the lines of. I have contacted a network and they have advised me this phone may be stolen. I do not wish to lose out on the money I have spent so I have arranged to speak to (insert local duty sergeant and police station here) at 2PM tomorrow afternoon. Unless you get in contact with a suitable resolution. That is all.



not being funny but if someone sent me that and the phone hadn't been reported lost or stolen I would tell you to go ahead and instantly stop communicating with you.
Having said that I probably wouldn't have let it get that far. But lying to him isn't going to help.

If the phone isn't barred then it's either faulty (or multiple sims are) or something in the settings is wrong. Either way I think I would just leave it to paypal.
Is it covered by buyer protection? Whats the item number?

well then if it's not reported as lost or stolen give the seller a break and consider you may be doing something wrong,

If the seller is at his work you will get a refund anyhow from paypal when you return it with proof of postage

Original Poster

[/quote] not being funny but if someone sent me that and the phone hadn't been reported lost or stolen I would tell you to go ahead and instantly stop communicating with you.
Having said that I probably wouldn't have let it get that far. But lying to him isn't going to help.[/quote]

im not lying though mate? i have friends who run a phone shop and even they are saying its dodgy

Banned

all you people saying contact the police have clearly never done this themselves.

the police will do nothing and will not be interested in the slightest.

send it to me in australia, wont be blocked here for sure

Original Poster

grabbit

well then if it's not reported as lost or stolen give the seller a break … well then if it's not reported as lost or stolen give the seller a break and consider you may be doing something wrong,If the seller is at his work you will get a refund anyhow from paypal when you return it with proof of postage



No mate im not like i said ive been to proper shops and they have advised me to return it, and he wrote in the listing no returns why would you write that? unless your scamming someone.

writing no returns means nothing on ebay,he'll be forced to take a return whether he wants to or not


andel90

No mate im not like i said ive been to proper shops and they have advised … No mate im not like i said ive been to proper shops and they have advised me to return it, and he wrote in the listing no returns why would you write that? unless your scamming someone.


Edited by: "grabbit" 25th Feb 2011

Banned

andel90

not being funny but if someone sent me that and the phone hadn't been … not being funny but if someone sent me that and the phone hadn't been reported lost or stolen I would tell you to go ahead and instantly stop communicating with you.Having said that I probably wouldn't have let it get that far. But lying to him isn't going to help.im not lying though mate? i have friends who run a phone shop and even they are saying its dodgy



And I worked for 15 years in phone shops and unlocking online. If the networks have told you it isn't barred then it hasn't been reported lost or stolen. So if you tell the seller the networks have told you it is lost or stolen when they have in fact told you the opposite, surely you are lying?

Banned

grabbit

writing no returns means nothing on ebay,he'll be forced to take a return … writing no returns means nothing on ebay,he'll be forced to take a return whether he wants to or not



not necessarily.

Original Poster

colinsunderland

And I worked for 15 years in phone shops and unlocking online. If the … And I worked for 15 years in phone shops and unlocking online. If the networks have told you it isn't barred then it hasn't been reported lost or stolen. So if you tell the seller the networks have told you it is lost or stolen when they have in fact told you the opposite, surely you are lying?



Mate it sounds abit weird if say anything else, the phone does not work on the back of the phone there is writing on the phone some kind of code the phone is clearly damaged or whatever,

at the end of the day he sold a dodgy phone.

Original Poster

casparwhite

not necessarily.



His feedback is rubbish aswell.

Banned

andel90

Mate it sounds abit weird if say anything else, the phone does not work … Mate it sounds abit weird if say anything else, the phone does not work on the back of the phone there is writing on the phone some kind of code the phone is clearly damaged or whatever, at the end of the day he sold a dodgy phone.



I've already said it sounds faulty, I aws saying don't start lying to the seller saying the networks have told you its stolen when they haven't.
Does the IMEI match the one on the back of the phone (or box)?
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