Found 20th Sep 2009
Right i have a problem with a seller on ebay and would like people to tell me the stuation im in. I bought an Xbox from a genuine guy with a decent feedback score which lead with this title "Fully working XBox 360 Arcade Console" I recive the console he dropped it off at my house so i paid cash. I was playing for around 5/6 hours until it crashed then the 3 red lights came up. i emailed the guy explaining what had happened he told me to registetr the repair at microsoft tried that there was a problem so i then rung microsoft and they said they cant repair it as it has been opened (can microsoft repair a console from the 3 red lights more than once?) So i cant send the console back to microsoft. This was also in the description "This console has previously suffered from the 3 red lights error and was sent to Microsoft for repair" so i thought the console would be working pretty well as it has previously been repaired. Where do people think i stand with ebay ? as it was working for a few hours when he dropped it off. Thanks

I also have another quirey. I have a second xbox which has a broken disk drive and has a copy of COD 4 stuck inside im not 100% sure if the disk will still work. How much do people think i could ask for this ?

24 Comments

I thought if microsoft had been in at it for a repair that they put another seal on it?

you didnt pay paypal - no cover

Original Poster

AshleyRFC;6343029

I thought if microsoft had been in at it for a repair that they put … I thought if microsoft had been in at it for a repair that they put another seal on it?



I'm not sure about that but when i rung them they said they wouldnt be able to fix it as it has been tampered with, so im guessing the seller had, had it open before by someone else. I did ask if it had been open by anyone other than microsoft and he said it hadnt

as you never did not pay via paypal you have very little comeback,the guy probably knew this,if you get no joy from contacting him direct your only other option would be via small claims court.

you need to still report to ebay and leave appropriate feedback

You said it worked fine for 5/6 hours
sounds like a fault that could happen on any 2nd hand machine.
You buy 2nd hand privatly you take a chance
as said earlier if you had paid by paypal you'd probably get your money back, but taking this guy to small claims court and its 50/50 as the console worked when you got it

Always pay with paypal mate. Atleast you learnt that now - on the positive.

Original Poster

mighty mugger;6343148

Always pay with paypal mate. Atleast you learnt that now - on the … Always pay with paypal mate. Atleast you learnt that now - on the positive.



Yeah looks like i will !! I'll still go to ebay if nothing maybe able to get a few quid off ebay

How much did you pay for it?

You can pay Ms £60 to get it fixed.

I'm afraid you have NO legal standing. Worked when shown and fitted description.

Original Poster

vengod;6343230

How much did you pay for it?You can pay Ms £60 to get it fixed.



I paid 50 for it. dont really wanna spend more on that. I'll just buy a new one at a later date before the new cod is out

Mike___;6343251

I paid 50 for it. dont really wanna spend more on that. I'll just buy a … I paid 50 for it. dont really wanna spend more on that. I'll just buy a new one at a later date before the new cod is out



Have you even checked the seal to see if its opened?
How did Microsoft know if its been opened?

Regarding the stuck disk drive have you tried the manual ejecting?

Original Poster

Met-Cast;6343450

Regarding the stuck disk drive have you tried the manual ejecting?



Well i tried that didnt work eventually i got angry and tried yanking it out which resulted in me ripping out the drive lol leaving cod stuck inside

Met-Cast;6343395

Have you even checked the seal to see if its opened?How did Microsoft … Have you even checked the seal to see if its opened?How did Microsoft know if its been opened?



This is what the seal looks like does this mean it is in tact ?

http://www.teamxmods.com/images/codes/xbox-360-sticker-seal4.jpg

Mike___;6343493

Well i tried that didnt work eventually i got angry and tried yanking it … Well i tried that didnt work eventually i got angry and tried yanking it out which resulted in me ripping out the drive lol leaving cod stuck insideThis is what the seal looks like does this mean it is in tact ?



Loool microsoft might be able to help you with it if you've got warranty on that console?

IT does look like it's been tampered with, which contradicts with the seller's statement "It has not been opened by anyone other than microsoft). Also if it was sent off to microsoft it would have a new seal. You should win seeing as the item in question is not as described.

Original Poster

Met-Cast;6343535

Loool microsoft might be able to help you with it if you've got warranty … Loool microsoft might be able to help you with it if you've got warranty on that console?IT does look like it's been tampered with, which contradicts with the seller's statement "It has not been opened by anyone other than microsoft). Also if it was sent off to microsoft it would have a new seal. You should win seeing as the item in question is not as described.



Cheers for that so that seal wouldnt be there if microsoft had looked at it ? it would be a different one ?

Mike___;6343555

Cheers for that so that seal wouldnt be there if microsoft had looked at … Cheers for that so that seal wouldnt be there if microsoft had looked at it ? it would be a different one ?



Depends how long ago he sent it off. I had my seal changed and I sent mine off probably a month ago I think they've been doing it for a year now maybe 2 not really sure. Also the seal does look dodgy. How did Microsoft know the seal wasn't intact?

Original Poster

Met-Cast;6343580

Depends how long ago he sent it off. I had my seal changed and I sent … Depends how long ago he sent it off. I had my seal changed and I sent mine off probably a month ago I think they've been doing it for a year now maybe 2 not really sure. Also the seal does look dodgy. How did Microsoft know the seal wasn't intact?



I'm not sue how they knew, all they told me was they couldnt repare it as it has been tampered with ill probably have to ring them up again

Mike___;6343594

I'm not sue how they knew, all they told me was they couldnt repare it as … I'm not sue how they knew, all they told me was they couldnt repare it as it has been tampered with ill probably have to ring them up again



What I think is, the seller sent it off to microsoft and they sent it back saying it's tampered and flagged it as that. And wouldn't accept any other repair requests. Also I think the seller knew it had a problem there's a thing such as temperamental RROD where it works sometimes and sometimes it doesn't also theres the towel trick which could work for about 5/6 hours or even days so maybe he did that then sold it?

Original Poster

Met-Cast;6343612

What I think is, the seller sent it off to microsoft and they sent it … What I think is, the seller sent it off to microsoft and they sent it back saying it's tampered and flagged it as that. And wouldn't accept any other repair requests. Also I think the seller knew it had a problem there's a thing such as temperamental RROD where it works sometimes and sometimes it doesn't also theres the towel trick which could work for about 5/6 hours or even days so maybe he did that then sold it?



Yeah that makes sense as when i try to go through with the repair on microsoft website it says at the end "The service order did not pass the validation check because of a product flag or another repair order already exists for the serial number." so he would have most likely known about that. The problem is that if microsoft do side with me which is unlikely how would i get a refund as i paid cash. ive come the thinking im not gonna get any money back. so ill see what ebay say if not ill sell it for scrap

Mike___;6343657

Yeah that makes sense as when i try to go through with the repair on … Yeah that makes sense as when i try to go through with the repair on microsoft website it says at the end "The service order did not pass the validation check because of a product flag or another repair order already exists for the serial number." so he would have most likely known about that. The problem is that if microsoft do side with me which is unlikely how would i get a refund as i paid cash. ive come the thinking im not gonna get any money back. so ill see what ebay say if not ill sell it for scrap



I don't know much about that maan but good luck :thumbsup:

Original Poster

Met-Cast;6343671

I don't know much about that maan but good luck :thumbsup:



Cheers you've helpped ill rep you ! it will go down to experience

Check manufactured date on the back of xbox ..if still in 3year date they will fix it..I sent 2back to microsoft that had bean moderfied and I got them repaired and replaced with new one........ Try ringing again and c war a new adviser says

Mike___;6343696

Cheers you've helpped ill rep you ! it will go down to experience



thanks i'll rep you back as a good luck and yeah good point :thumbsup:

belly1066;6343699

Check manufactured date on the back of xbox ..if still in 3year date they … Check manufactured date on the back of xbox ..if still in 3year date they will fix it..I sent 2back to microsoft that had bean moderfied and I got them repaired and replaced with new one........ Try ringing again and c war a new adviser says



It should get banned sooner or later :thumbsup:
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