Iv sold a pair of pumps, i listed them exactly as i see them, i took quite a few pics, so buyers could see exactly how they were and the buyer is saying I have put them through a hot wash, which i havnt and that theres no colour on the soles (there shouldnt be, iv no idea what she means) and that the symbol at the back has worn down, and you can see exactly how much it has been worn down in the photo.do I have any chance here or am i going to have to refund plus the cost of her returning. the item is exactly as described, she is just making things up because they arent pristene.
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