ebay problem help needed

Banned
hi i purchased a ds lite console from ebay last week
it was a present for my nephews birthday
so i got it home tried it & seemed all was ok,so wapped it up & gave it to him for his birthday 10th nov
he opened it played with it for 25 mins & it turned of & screen went blank
now it wont turn on!(have tried charging ect)
emailed seller & he said if i return to him(& me pay for all postage)
he will try to ix it & i will have to pay for all repairs!!
any advice on what to do?
thanks

12 Comments

did you pay via paypal? go to the resolution centre and start a significantly not described dispute,either way you will have to pay to send it back and make sure you do send it signed for

there is not alot you can do as you bought it off ebay and it worked when you tried it. if you had of bought from a shop you could of returned it with your reciept and they probably would of changed it for a new one.

you could ask the seller for the guarantee paper work also if you didnt get them with it.

Mardyass;3440683

did you pay via paypal? go to the resolution centre and start a … did you pay via paypal? go to the resolution centre and start a significantly not described dispute,either way you will have to pay to send it back and make sure you do send it signed for



mardyass, sorry i dont agree with that it worked fine when she tryed it things ike this can happen at anytime the seller has sold it working.

was it sold as a new console?

Thats the risk you take for buying from eBay! If you had bought from an online or highstreet shop then you would have got 12 months warranty!!

Try paypal see if you can open a dispute! if not then looks like you are stuck!

Let us know how you get on.

regards.

Item number?

Original Poster Banned

they said it was a new console
but it did not come in an origonal ds box?
& yes paid via paypal

greyparrot;3440704

mardyass, sorry i dont agree with that it worked fine when she tryed it … mardyass, sorry i dont agree with that it worked fine when she tryed it things ike this can happen at anytime the seller has sold it working.



I agree, the op stated it worked when it arrived, they gave it to a kid and now it doesn't work. What would you deduce from that?:whistling:

rangers2009;3440738

they said it was a new consolebut it did not come in an origonal ds box?& … they said it was a new consolebut it did not come in an origonal ds box?& yes paid via paypal



well if it was new you should have got the warrenty paper work.

Original Poster Banned

i also bought another 1 the same from a diffarent seller(again never got a box)& it works fine & is like brand new
they seller emailed me back & said it was origonally bought from ebay(& he dosent have a box for it)
i was with my nephew when he started using it
he put in game(spongebob) played for a while then it whent blank now it wont turn on at all

I hate ebay for reasons like this! I used to love it but now it just seems like a place people manage to palm thier carp off on others and get paid for it! last fews things I've bought off there have been poo... slight seconds and a dodgey dark item description photo turning out to be a complete different coulour item!? I stay away now.
If the seller sold it as new then it should still be in warrenty and he should take it back to where he got it from?! no charges to?!

i dont buy from ebay as had too much carp...bought a cutlery set once for £10 and £10 postage-arrived so tarnished it was rotting! seller refused to help. Paypal said return for refund at my expense-so i would pay £10 to return it and get £10 back....and the seller has the item to sell again. I binned it and i wouldnt buy again anything lke that-and prefer to buy where i can collect (unless clothes etc, small items)
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