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eBay Problems (dinostevens please help)

Hi, need your help guys (especially dinostevens!)

I've purchased an item on Ebay (number 180043195263) and paid for it through PayPal. The email address given on ebay was [email protected]hotmail.com with the contact name and address as Steve Banks, orpington, Kent BR68BB United Kingdom.

Having paid for the item, i noticed payment went to 'Bob Jones' at the themail address [email protected]

The payment I sent is still waiting to be claimed through PayPal but as it is unclaimed, the transaction is not deemed as uncomplete and I am unable to open a dispute

I'm a little worried as a) it was a good price, b) His contact details are different and c) I have been unable to contact him.

Any advise guys?

Thanks in advance

28 Comments

If your really worried, get the payment cancelled now!
As its unclaimed you can do this.

Go into your Paypal account and click on 'details' for this transaction. See if you have a 'cancel' button.
If so cancel the payment.

Ummmm hold on a second, whilst i was just replying quickly to the above ive looked at the details now.
The person has 100% feedback. You only bought the item 24 hours ago, i know it doesnt say much but some people dont check ebay that much! :giggle:
Try and request his contact details and give him a ring if your really worried.
Hes sold 1 thing in the past an recieved posotive feedback so i shouldnt be too worried.
Just cancel your payment, and wait to hear back from him about where to send payment.

[LEFT][SIZE=1][COLOR=black]You said you tried to contact him, how did you get his details? Try this:-[/COLOR][/SIZE][/LEFT]
[CENTER][SIZE=1][COLOR=black][/COLOR][/SIZE]
[SIZE=1][COLOR=black]GET YOU TRADING PARTNERS ADDRESS & PHONE NUMBER[/COLOR][/SIZE][/CENTER]

[SIZE=1][COLOR=black][/COLOR][/SIZE][CENTER]][size=1][color=black]http//search.ebay.co.uk/_W0QQtZvbQQsofindtypeZ9[/COLOR][/SIZE]

[SIZE=1][/SIZE][/CENTER]
[LEFT][SIZE=1]If the details are false report him to ebay using this link:-[/SIZE][/LEFT]

[SIZE=1][/SIZE][CENTER][SIZE=1][COLOR=black]False or missing contact details
[/COLOR][/SIZE]][size=1][color=black]http//pages.ebay.co.uk/help/policies/identity-false.html[/COLOR][/SIZE]
[/CENTER]
[LEFT]
It could be something simple like he needs to add that email address to his Paypal account but you have NO Paypal protection on this item.
Why was the Mobile so cheap?????



If it seems too good to be true then it is.[/LEFT]

Dinostevens :giggle: made me laugh anyway dinosteveUS no offence intended

I say cancel the Payment, is it worth the risk?
The seller sold an Xbox on the 25th for £140 and is sending it R/D. Ummmmmm. Not a good idea.

Steve, ive also looked at what he sold, that xbox, and this phone the night before, but this person is no longer registered.
I agree, as steve said cancel your payment, im worried for you, specially with all the scamming going on lately and everyone seems to think the persons from kent - thats the person who scammed on here, not ebay!

Yes he did or something ain't right:-
]http//cg…tem

Get your money back, NOW.

Original Poster

thanks for the advise guys.

I have no cancel button though........

withey

I have no cancel button though........



You should have if it has not been 'claimed'.

Did you get his details from ebay?

Original Poster

it's definitely unclaimed but there's no cancel button.

i got all of his details from ebay.

Just got off the phone with PayPal, they wouldn't cancel the payment I sent as they said it was up to the seller and I would have to wait until the seller had either accepted or rejected the payment.

I am also unable to open a dispute until the above happens either

I told PayPal I was cerain that I had been 'scammed' but PayPal said there was nothing they could do until the seller had actually taken the money.

call Paypal now...

edit: ah... too late

Ummmmmm, very strange:-

[SIZE=3][COLOR=#003366]Making Payments - Send Money[/COLOR][/SIZE][SIZE=3][COLOR=#003366]
https://www.paypalobjects.com/en_US/i/scr/pixel.gif
[/COLOR][/SIZE][SIZE=3][COLOR=#003366]https://www.paypalobjects.com/en_US/i/help/help_q.gif[/COLOR][/SIZE]Can I cancel a payment that I've already sent?
https://www.paypalobjects.com/en_US/i/scr/pixel.gif
https://www.paypalobjects.com/en_US/i/help/help_a.gifYou can only cancel unclaimed payments.:thumbsup: If your payment is complete, please contact the recipient of the payment to request a refund.

Unclaimed payments can be cancelled for the following reasons:
[LIST]
[*]A payment sent to an email address is not associated with a PayPal account. Once the email address is added to a PayPal account, the payment is automatically credited to the balance of that account
[*]A payment is sent to a recipient with an unconfirmed email address. For security reasons, PayPal can only credit payments sent to a confirmed email address.[/LIST]If you cancel an Instant Bank Transfer, PayPal cannot cancel the withdrawal from your bank account. The amount will be credited to your PayPal account balance.

https://www.paypal.com/en_US/i/icon/info_sm.gif Here's how: https://www.paypal.com/en_US/i/scr/pixel.gif
[LIST=1]
[*]][COLOR=#0033cc]Log in[/COLOR] to your PayPal account
[*]Click the History subtab
[*]Click Cancel in the Action column of the transaction in question
[*]Click Cancel Payment
[*]You have successfully cancelled the payment[/LIST]
]https//ww…721

Maybe I should be working for Paypal :-D I DO know what I'm talking about.

Original Poster

thanks Dinostevus.

I know your the one with the brains which is why I asked for your help!

There definitely isn't a cancel button, the action column is empty.

I'd upload a screenshot if i knew how......?

Original Poster

http://img204.imageshack.us/img204/1647/paypaljc3.jpg

withey

thanks Dinostevus.I know your the one with the brains which is why I … thanks Dinostevus.I know your the one with the brains which is why I asked for your help!There definitely isn't a cancel button, the action column is empty.I'd upload a screenshot if i knew how......?



Screenshots, :oops: :oops: :oops: I wish I could do them as well.


Opening a Dispute or Issuing a Complaint against PayPal
]https//ww…ims

I wonder if it has been claimed?
You should be able to open a dispute if he has. If you can escalate it straight away. That should stop any money leaving his Paypal account.

Nice one, you paid with a Credit Card :thumbsup: You may have the backing (protection) from your credit card. That's fantastic, well done :thumbsup:

Did you try clicking on both the transaction 'details'?

Original Poster

Yeah, i've viewed the details of both transactions but no way I can cancel them.

PayPal have basically said I have to wait until the seller claims the money, if he doesn't within 30 days I'd auomatically get it back.

thanks for your help btw.

withey

thanks for your help btw.



No probs :thumbsup:

How about starting a dispute for Item Not Received through Paypal NOT ebay?

Original Poster

can't do that until he accepts the payment.

All seems a bit weird to me. You'd think he would have taken the money by now.

I'll update the thread if anything happens

call your credit card company asap and let them know you may have been scammed

Was it a Credit Card as in Mastercard / Visa or was it a Debit Card? I know it said Crdit Card on the screenshot but Paypal seem to think they are all the same.

As Steffcip suggested, I would 'touch base' with your Credit Card provider if it was a credit card transaction. Just warn them you may be a victim of a scam.

Steve, ive made a thread as i tried to pm you

Original Poster

I used a Mint Mastercard to pay for the item.

Good idea - i'll touch base with them

great ]withey

Any payment on a credit card of £100 or more gets extra protection under law I think?
Someone needs to tell that seller however that with his feedback he cannot get away with such dodgy differing e-mail setups, conditions etc.

schizoboy

Any payment on a credit card of £100 or more gets extra protection under … Any payment on a credit card of £100 or more gets extra protection under law I think?Someone needs to tell that seller however that with his feedback he cannot get away with such dodgy differing e-mail setups, conditions etc.



NOT all Credit Card providers will Chargeback Paypal. Paypal is a payment processor ( a middleman if you like). Two of my six credit card companies won't.
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